Supervisor, Operations

3 weeks ago

Elmhurst, United States Shutterfly Full time

At Lifetouch (part of the Shutterfly family of brands), we believe there is extraordinary power in the self-expression. Built on the tradition of “Picture Day”, Lifetouch has captured the unique personalities of children and families for more than 85 years.

The Operations Supervisor leads the Account Specialist team members. In addition, this role ensures adherence to, and consistent efficient execution of all operations process, procedures, and practices to ensure efficiencies and results against established metrics.

What You’ll Do Here:

- Assists the Operations Manager in executing strategies and overseas operations functions in the Area.
- Communicates, implements, and manages operational processes, procedures and best practices to ensure standardization, compliance and simplification within Operations.
- Communicates with, and serves, Schools regarding Picture Day planning and preparation and oversees the Production Specialist team as they frequently interact with Schools and sales staff to ensure expectations are met or exceeded.
- Ensures employees understand Operations metrics. Holds employees accountable by developing, displaying and updating key metrics weekly, recognizing successes and implementing performance improvement plans, as appropriate.
- Coordinates and conducts staff meetings regularly to provide Area updates, engage employees, introduce new Operations, Sales and/or Photography initiatives, discuss performance against metrics (wins and opportunities), etc.
- Ensures the Master Calendar and FOW are consistently updated and kept in synch. Identifies gaps and provides training as needed.
- Partners with Operations Manager to ensure the team is aligned on processes and procedures, as well as identifying opportunities to strengthen area performance and implement improvement initiatives.
- Performs administrative functions (e.g., ensuring compliance, ordering supplies, approving time records) accurately by established deadlines and ensures team meets all deadlines.
- Recruits, interviews, hires, trains, and manages employees, in accordance with company guidelines and processes, to build and maintain a high performing team.
- Communicates and ensures compliance with all company policies and procedures, as well as addresses non-compliance in a timely and professional manner.
- Supervises and leads a team (2 or more full-time equivalents), including providing day-to-day work direction, sharing performance feedback, giving recognition and communicating effectively.
- Monitors and evaluates individual and team performance.
- Employs techniques to build teamwork in support of business needs to drive results.
- Safe-guards all customer, employee and company proprietary and personal information ensuring customer and employee data is kept confidential at all times.
- Oversees the school agreements and work orders from sales teams to ensure information is complete and processes are followed.
- Uses reports and tools to closely monitor accounts receivables, promptly taking appropriate actions, as needed.
- Serves as the escalation point for Account Specialist issues and concerns related to Sales Support, Production and Accounts Receivable. Communicates proactively with leaders Works to effectively resolve matters in a timely manner.
- Performs other projects or miscellaneous duties as requested or assigned.

The Skills You’ll Bring:

- Bachelor’s Degree or equivalent experience
- 3 - 5 years of business, operations or leadership experience
- Proficient in Microsoft Office, specifically Excel, Word and PowerPoint, as well as Salesforce.
- Strong communication skills.
- Excellent interpersonal and collaboration skills.
- Excellent customer service skills and ability to influence positive outcomes.
- Strong critical thinking and problem-solving skills.
- Strong organizational skills.
- Detail oriented in the execution and follow-up of work.
- Ability to manage, prioritize as well as balance and execute against multiple projects/priorities simultaneously, working efficiently in a fast-paced environment.
- Ability to effectively manage and lead change.
- Takes initiative.
- May require travel

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. Learn more about our commitment to Diversity, Equity and Inclusion at Shutterfly DE&I.

  • Onsite Supervisor, Client Operations

    3 weeks ago

    Elmhurst, United States Verisma Full time

    Client Operations Supervisor **Summary of Position**: Under the direction of the Director of Client Operations and the general instruction of the Facility Contact at various facilities, the Client Operations Supervisor is responsible for the efficient operation of assigned accounts. In addition, the Client Operations Supervisor will also assist in training,...

  • Nurse Supervisor

    2 weeks ago

    Elmhurst, United States The Grove Elmhurst Full time

    **PM Shift** Are you looking for a rewarding career in Skilled Nursing? We are currently searching for a Nurse Supervisor to join our friendly, caring and supportive team! **The Grove Elmhurst** is rapidly growing and our team is looking to invest in a Nurse Supervisor by providing opportunities to further your career and with the tools and encouragement...

  • Dispatch Supervisor

    2 weeks ago

    Elmhurst, Illinois, United States The Boyd Group Full time

    Company: Glass AmericaElmhurst, IllinoisWe put our team members first. You'll receive a great salary and benefits, and experience the support and opportunity you deserve. You're empowered to make decisions. You control your future.Job Description:Gerber GlassDispatcher SupervisorElmhurst, ILPosition requires you to report to the office daily for workThe...

  • Onsite Client Services Supervisor

    4 weeks ago

    Elmhurst, United States Verisma Full time

    Onsite Client Operations Supervisor **Summary of Position**: Under the direction of the Director of Client Operations and the general instruction of the Facility Contact at various facilities, the Client Operations Supervisor is responsible for the efficient operation of assigned accounts. In addition, the Client Operations Supervisor will also assist in...

  • Community Support Supervisor

    3 weeks ago

    Elmhurst, United States Ray Graham Association For People With Disabilities Full time

    **Job Summary**: The Community Support Supervisor (CSS) provides oversight of 2 community-based homes/programs and directly supervises all Direct Support Professional (DSP) team members assigned to those homes. The CSS ensures compliance with all regulatory requirements and standards set by the relevant bodies like DHS, DCFS, IDPH, and BQM. This role...

  • Thermal Lamination Operator

    5 days ago

    Elmhurst, United States Monarch Technical Search Full time

    Job DescriptionJob DescriptionLeading packaging company that specializes in providing innovative solutions for the food and beverage industry. Currently seeking a skilled Thermal Lamination Operator.As a Thermal Lamination Operator, you will be responsible for operating and maintaining our thermal lamination machines to produce high-quality laminated...

  • Clinical Supervisor

    2 weeks ago

    Elmhurst, United States Edward-Elmhurst Health Full time

    Position Highlights: - Position: Clinical Supervisor - Location: 1948 Three Farms, - Full Time 40 hours - Hours: Monday-Friday 8am - 5pm - Required Travel: Yes What you will do: - Demonstrates the knowledge and skills necessary to provide care appropriate to the age of patients served. This includes knowledge of the physical, psychological and cultural...

  • Police Records Supervisor

    1 week ago

    Elmhurst, United States City of Elmhurst Full time

    **Police Records Supervisor** Under the direction of the Deputy Police Chief, this position is responsible for supervising staff and operations responsible for the processing, filing, retrieval, and distribution of police records. Other duties may include but are not limited to the following: - Planning, organizing, administering, reviewing and evaluating...

  • Residential Aide Supervisor

    6 days ago

    Elmhurst, United States Goddard Riverside Community Center Full time

    **Organization Overview**: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of...

  • Senior Supervisor

    3 weeks ago

    East Elmhurst, United States PrimeFlight Aviation Services Full time

    *LGA Airport*Prior Aviation and Management/Supervisor Experience REQUIRED.INTRODUCTION Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced,team-oriented environment, we want to speak to you!Perks of the job:401(k) 401(k)...

  • Press Operator- Flexo 2nd Shift

    3 weeks ago

    Elmhurst, United States GCH Employee Leasing Inc. Full time

    **_Press Operator_** Bema, Incorporated, a recognized leading supplier to the flexible packaging industry; is looking for an experienced Press Operator with a proven track record in supporting a fast-paced organization. Bema encourages innovation from its associates, employs the latest technology and has aggressive expansion plans. **Duties and...

  • Supervisor, Administrative Office Support

    4 weeks ago

    Elmhurst, United States Edward-Elmhurst Health Full time

    Position Highlights: - Position: Supervisor, Office Operations Pediatrics - Location: Elmhurst, IL - Full Time - Hours: Monday to Friday 8:00 AM to -4:30 PM or 8:30-5:00 PM - with possible evening/weekend support for the team as needed - Required Travel: Round at all sites: Elmhurst, Hinsdale, Lombard, Addison, Downers Grove, Naperville What you will...

  • Cash Application Supervisor

    3 weeks ago

    Elmhurst, United States Superior Ambulance Full time

    Overview Job Summary: Under administrative review, is responsible for overseeing all aspects of the Cash Application section of the Accounts Receivable department. The Cash Application Supervisor may perform clerical duties of his or her staf f as needed, as well as participate in other projects or special assignments in other sections of the Accounts...

  • Press Operator- Flexo 3rd Shift

    2 weeks ago

    Elmhurst, United States GCH Employee Leasing Inc. Full time

    Job DescriptionJob DescriptionPress OperatorBema, Incorporated, a recognized leading supplier to the flexible packaging industry; is looking for an experienced Press Operator with a proven track record in supporting a fast-paced organization. Bema encourages innovation from its associates, employs the latest technology and has aggressive expansion...

  • Press Operator- Flexo 2nd Shift

    1 month ago

    Elmhurst, United States GCH Employee Leasing Inc. Full time

    Job DescriptionJob DescriptionPress OperatorBema, Incorporated, a recognized leading supplier to the flexible packaging industry; is looking for an experienced Press Operator with a proven track record in supporting a fast-paced organization. Bema encourages innovation from its associates, employs the latest technology and has aggressive expansion...

  • Program Supervisor

    3 weeks ago

    Elmhurst, United States Elmhurst Park District Full time

    **WHO WE ARE**:The Elmhurst Park District, established in 1920 and located 16 miles west of Chicago, provides parks, recreation facilities and programs to meet our mission of enriching lives while having fun! We serve residents of the Elmhurst community as well as residents of neighboring towns! With a population of 45,556, the Park District manages 462...

  • Licensed Optical Supervisor, Part-Time

    4 weeks ago

    Elmhurst, United States Warby Parker Full time

    New Store OpeningJob Status: Part-Time Warby Parker is searching for a Licensed Optical Supervisor to join our growing team of in-house optical professionals. In this role, you'll rely on your optical prowess, friendly demeanor, and product expertise to create incredible customer experiences. Whether you're helping longtime Warby Parker fans or first-time...

  • Engineering Supervisor

    4 weeks ago

    East Elmhurst, United States Hampton Inn LaGuardia Full time

    **Summary** The primary function of the Engineering Supervisor is to oversee the daily operations of the Engineering Department and supervise in conjunction with the Facilities Director. This includes the handling of scheduling, payroll, budgeting and all administrative functions. **Qualifications** To perform the job successfully, an individual must be...

  • Engineering Supervisor

    4 weeks ago

    East Elmhurst, United States Hampton Inn LaGuardia Full time

    **Summary** The primary function of the Engineering Supervisor is to oversee the daily operations of the Engineering Department and supervise in conjunction with the Facilities Director. This includes the handling of scheduling, payroll, budgeting and all administrative functions. **Qualifications** To perform the job successfully, an individual must be...

  • Guest Services Supervisor

    3 weeks ago

    East Elmhurst, United States LaGuardia Plaza Hotel Full time

    **Summary** The primary function of the Guest Services Supervisor is to ensure the smooth operation of the Front Desk, carrying out the directions of the Front Office Manager. **Qualifications** To perform the job successfully, an individual must be able to adhere to each of the essential duties satisfactorily. The requirements listed below are...