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Sales Associate/cashier

3 months ago

Melville, United States Costello's Ace Hardware Full time

Job Description: Sales Associate

**Job Functions**
- Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction
- Greet every customer you make eye contact with, anywhere in the store
- Answer customers’ questions and provide information on procedures and policies
- Be at your workstation on time
- Be “customer ready” whenever you are on the stage/sales floor
- Maintain awareness of all promotions and advertisements
- Recommend related items when appropriate and execute S.A.L.E.S. process
- Keep your area of responsibility neat, clean, stocked and priced properly
- Execute the daily operational, day-to-day goals and priorities assigned by store management
- Assist in the training and development of peers
- Actively participate in daily huddle meetings
- Uphold merchandising and store cleanliness standards
- Offer a carry-out if appropriate
- Know the proper way to answer the telephone
- Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor.
- Address all safety concerns immediately
- Advise store management of any pricing errors
- Advise store management anytime you say "no" to a customer
- Take initiative to learn product knowledge
- Take initiative to learn selling skills
- Perform other tasks as asked by store management

**Sales Floor Duties**
- Be proficient at executing all store services, such as mixing paint, cutting glass, pipe and keys
- Ensure all shipments are packed out in its proper home and all overstock is away
- Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized

**Register Duties**
- Ring each transaction accurately
- Always ask for the Loyalty Card before you start a transaction, sign the customer up if needed
- Call for help when more than 3 customers are waiting
- Keep busy around the registers when you are not ringing
- Process merchandise returns as needed

**Physical Requirements**

**Essential Physical Ability Frequency Requirement**

Walking Frequent Flat surfaces from point to point
Standing Constant All work performed on feet
Sitting None

Stooping Frequent To pick up cartons at floor level
Reaching Frequent To a height of 6 feet

Lifting Frequent Up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortably

Hand Dexterity Frequent Must be able to use at least one hand to operate register and complete paperwork.

Pushing / Pulling Frequent Move hand jacks from place to place
Carrying Frequent Up to 50 lbs., up to 10 feet, occasionally more
Climbing In-frequent Stairs in storage rooms; ladders
Vision Constant Read labels, recognize boxes, safety in working
Hearing Constant Safety signals

**Job Type**: Part-time

Pay: $16.00 - $18.00 per hour

Shift:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Ability to Commute:

- Melville, NY 11747 (required)

Work Location: In person