Support Service Representative
1 month ago
**Senior PsychCare has an immediate need for a Support Service/Documentation Specialist**
The **Support Service Representative** is an** Entry Level** position that works within the Patient Intake Department and is primarily responsible for assisting the clinicians and clients by maintaining and uploading HIPPA protected information.
**B**ASIC RESPONSIBILITIES**
- Scanning documents into electronic format or filing paper documents into storage systems
- Maintains patient care database by entering new information as it becomes available
- Entering data into computer databases and maintaining records of stored files
- Reviewing documents for accuracy and ensuring they are ready to be uploaded
- Contacting clients to determine whether additional information is needed
- Maintaining security of confidential information by following data security procedures
- Monitor customer complaints and or concerns and direct to the correct department
- Collate and disperse incoming and outgoing mail
- Maintain office supply inventory
- Stock all printing devices daily
**QUALIFICATIONS/REQUIREMENTS**
- High School Diploma and/or equivalent plus two years comparable office experience required
- PC desktop proficiency required
- Must be detail oriented
- Must be able to handle multiple tasks concurrently
- Must have excellent oral and written communication skills
- Must demonstrate flexibility and the ability to work as a member of a team
**What we offer**:
- Competitive salary, commensurate with experience
- Comprehensive benefits package including:
- Medical
- Dental
- Vision
- Paid Time Off
- Short/Long Term Disability
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