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Customer Support Associate

4 months ago


Austin, United States Anomaly Squared Full time

Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path.

**Position Description**:
We are seeking **At-Home** Contact Center Specialists available to work **_Full-time _**_or_**_ Part-time_**. You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls, including but not limited to, Appointment Scheduling, Insurance Lead Qualification, Patient Recruitment, and Medical Appointment Setting. We work with some of the best and most recognized companies in their industries, so professionalism and excellent communication skills are a must

**Wage**:
$10.00 per hour with career path incentive.

**Requirements**:

- High School Diploma or GED is required
- Great Verbal and Written Communication Skills
- Working Knowledge of Windows Based Operating Systems including Google Chrome
- Can Demonstrate Product Knowledge once Nesting Period is Complete
- Ability to Adapt in a Fast-Changing Environment
- Own a computer at home (CANNOT be a Chromebook, Notebook, or MacBook)
- Webcam
- Internet access
- Must have a desk/workstation in a quiet workspace

**Benefits**

**Employment BENEFITS**:
Remote work.

Remote training.

**For Full-time employees ONLY**:
Medical, Dental, Vision, STD, LTD, Life and AD&D after 90-day probationary period if elected.

401(k) after 90-day probationary period if elected.

PTO after 6 months of employment.

**_Anomaly Squared is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin._