Restaurant Supervisor

4 days ago

Jekyll Island, United States Tortuga Jack's Full time

We have an exciting opportunity for a Restaurant Supervisor position at our oceanfront restaurant on beautiful Jekyll Island. This position will have the overall responsibility of assisting in the daily operations of the restaurant. This position requires an individual with a strong work ethic, the ability to work independently, team player and a desire to ensure that each guest has a great restaurant experience.

**Responsibilities**:

- Scheduling restaurant staff and delegating tasks
- Training, and managing restaurant staff,
- Supervising the preparation, display, and delivery of food and drinks
- Ensuring prompt and friendly customer service
- Maintaining quality and service standards
- Ensuring all staff are knowledgeable about menu offerings and individual ingredients
- Educating staff about potential food allergies and how to make customers aware of these ingredients
- Maintaining good relationships with suppliers
- Reducing operational costs
- Increasing productivity
- Ensuring all staff follow strict personal safety, food safety and food storage guidelines
- Supervising and maintaining restaurant cleanliness to meet regulatory sanitation and hygiene standards
- Managing inventory
- Interacting with restaurant guests to gauge satisfaction and improve customer service
- Responding to customer feedback and resolving conflicts effectively
- Operating the point-of-sale system, processing payments, and issuing gift cards
- Arranging group events and ensuring the restaurant and staff meet service and food expectations
- Authorizing refunds or other equivalent options
- Assisting in the development of menu offerings and changes based on costs and customer preferences
- Creating innovative promotions and designing marketing materials
- Chairing weekly staff meetings to motivate staff and ensure they are all meeting restaurant standards and expectations
- Handling staff payroll, vacation requests, and other administrative duties related to restaurant operations

**Qualifications**:

- Food service management
- POS system proficiency (toast)
- Supervisory experience in a restaurant setting
- Strong customer service skills
- Knowledge of kitchen management and food preparation
- Ability to lead and manage a team effectively
- Previous experience in hospitality or food service industry required

Join our team today and be part of a vibrant restaurant environment where your skills and expertise will be valued

Pay: From $21.00 per hour

**Benefits**:

- Employee discount
- Health insurance
- Paid time off
- Paid training

Experience level:

- 2 years

Restaurant type:

- Bar
- Casual dining restaurant

Shift:

- Evening shift
- Night shift

Weekly day range:

- Monday to Friday
- Weekends as needed

License/Certification:

- Driver's License (preferred)

Ability to Commute:

- Jekyll Island, GA 31527 (required)

Work Location: In person

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