Administrative Clerk Ii

2 weeks ago

Concord, United States City of Concord, CA Full time

**Job Characteristics**:
The salary above includes a 4% wage increase effective July 8, 2024. An additional 5% wage increase is scheduled for July 7, 2025.
**The City Management Department**:
The mission of City Management is to direct the efficient and effective delivery of services through the following: City Clerk's Office, City Council Services, City Manager's Office, Community Relations, Franchise Management, Mail and Reception Services, and Records Management. Though the current vacancy is assigned to the City Manager's Office, there is opportunity to assist and participate in other programs within the department.

**What you will be doing in this role**:
The Administrative Clerk II performs reception, variety of word processing, typing, proofreading, record and file maintenance, transcription, public contact, forms processing, and technical and general journey-level clerical and/or secretarial activities.

- Has strong customer service skills and enjoys working with people
- Can handle complaints with tact and professionalism
- Is a solution-focused problem solver who is proactive in the delivery of services
- Has the ability to effectively collaborate with all internal staff and vendors
- Has proficiency with Microsoft Word, Excel, and Outlook
- Has knowledge of basic accounting principles
- Has strong oral and written communication skills
- Embraces, promotes and is guided by the City's Mission, Vision and Values

**What we offer**:
The City of Concord offers the opportunity to take part in a collaborative and exciting work experience, where you can grow in your career while working alongside the community to make Concord a city of the highest quality. The City is an employer that invests in its employees’ professional and personal development, values work-life balance, is dedicated to employee wellness and provides numerous benefit and retirement options, to include the following:

- Participation in CalPERS pension, tiered based on date of hire
- A variety of health care plans or a cash-in-lieu benefit of $200 a month if waiving coverage
- City-paid dental insurance; employee-paid vision insurance
- Vacation accruals starting at 10 days per year, 12 days sick leave per year, and 11 paid holidays per year
- Generous tuition reimbursement program
- 457 deferred compensation plan
- Flexible spending accounts (FSAs) for healthcare, dependent care and commuting costs
- Life and disability insurance
- A wellness program that offers yoga and fitness classes, annual health expos, health and nutrition education, as well as a variety of mental health resources

**THE SELECTION PROCESS**-
**Conviction History**:
If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord.
**Helpful tips when applying**:

- Job duties should be an accurate reflection of the work you completed. Copying and pasting from your job description is not recommended as there may be duties listed that you did not perform.
- Answer all required supplemental questions completely and honestly. The information you put in the supplemental questionnaire must also be verified in your work history so if you say you have certain experience in the questionnaire, make sure we can see it listed in your job history as well so we know where you performed those functions and for how long.

**Examples of duties include, but are not limited to**:

- Provides information over the telephone and/or at a public counter which requires the use of independent judgment or knowledge of rules, regulations, and procedures pertaining to the work; receives visitors; directs caller or visitor to others; may refer the inquiry to sources within the City or other public or private agencies.
- Performs word processing and types a variety of materials including correspondence, reports, contracts, resolutions, forms, indexes, and statistical data; may perform transcription typing; may compose routine correspondence or prepare draft documents for review by others.
- Proofreads and checks documents for clerical and arithmetical accuracy and completeness, and for compliance with established standards and procedures; reviews forms, reports and other documents, verifying content accuracy and completeness, initiating corrections, coding, updating or posting as required.
- Maintains records, lists, and logs used in

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