Dental Receptionist

2 weeks ago


Newport, United States East Bay Community Action Program Full time

**East Bay Community Action Program (EBCAP) is seeking a full time Dental Receptionist for our Dental Center at 19 Broadway in Newport, RI.**

The Receptionist will provide all reception and clerical duties to support the operation of the Dental Clinic and/or mobile sites. Assist in the smooth and efficient running of the practice, to adhere to protocols at all times in line with the company goals and mission.

**Responsibilities**:

- Perform a number of administrative and operational tasks in support of the Dental Clinic - both office-based and community-based. Duties include, but are not limited to:

- Perform daily opening and closing procedures for assigned location.
- Interact with patients in a professional manner - check in, obtain/update demographic/dental insurance information for all patients, schedule new appointments, collect co-payment/deductible payments, etc.
- Assist clients to complete registration information; explain, and obtain, signature for HIPAA Policy and Notice of Privacy Practice; explain office procedures and policies when appropriate.
- Data enter all demographic and billing information into Dental Office’s electronic medical record
- Perform insurance verification checks for all patients scheduled for the current and/or following day.
- Confirm, schedule, cancel, and reschedule appointments as necessary. Continually monitor schedule and prioritize emergency and/or urgent needs through cancelled appointments to maximize productivity.

**Qualifications**:

- High School Diploma or equivalent required and familiarity with medical records preferred.
- Strong Computer knowledge required.
- Experience with electronic dental records preferred.
- Must possess excellent oral and written communication skills. Ability to handle confidential information in a professional manner.

For Full Time Employees Working 30 - 40 hours per week, EBCAP provides a comprehensive compensation and benefits package that includes heavily subsidized medical and dental insurance plans (BCBSRI), supplemental vision insurance, voluntary medical and dependent care flexible spending accounts, up to 3% company matching 403(b) retirement plan, employer-paid life insurance & long term disability, generous paid time off that includes vacation/holidays/personal days/sick time, mileage reimbursement, tuition reimbursement, opportunities for center-paid training/CEUs, employee assistance program.

EBCAP is an equal opportunity/affirmative action employer committed to providing a diverse work environment.


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