Customer Service Representative
3 weeks ago
**Massachusetts Design**
Manufactures of kitchen and bathroom cabinetry. Whether it’s framed or frameless; hand stained or painted, stock or custom sized, and we are proudly Handmade in USA. Our company is B2B.
Our main commitment is to offer the best quality and service to our dealers.
- Manage order creation, enter orders in our system, order processing, issue handling, damage allowance, replacement processing, and order tracking.
- Must be comfortable working closely with dealers throughout the project and promptly address concerns.
- Other administrative duties
**Requirement**:
- Must be fluent in English
- Knowledge in the Allmoxy system is a Plus
- Must have leadership and problem-solving skills
- Active Listening skills
- Customer service Skills
- Analytical skills and flexibility in dealing with a changing environment is required.
- Ability to effectively present information and respond to questions.
**Employee Type**:
- Full-time
**Benefits**:
- Medical, Dental, Vision and Life Insurance (After 3 months' probation period)
- Paid Vacation days and Sick days (After 3 months' probation period)
**Weekly day range**:
- Monday to Friday
**Work Location**: In person
Willing to relocate to Massachusetts
Pay: $21.00 - $23.00 per hour
Expected hours: No less than 40 per week
Shift:
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: In person
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