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Monitoring Station Operator 2nd

3 months ago

Tucson, United States Clear Partners Full time

**Job Requirements**: In order to be successful, the incumbent must possess good client relation skills, a high sense of urgency, and professionalism. The incumbent should have a high school diploma or equivalent.

**Responsibilities**:

- Medical alert, electronic protection monitoring experience is preferred, but not required.
- Monitor emergency alarm signals in a clean and modern call center environment.
- Provide excellent customer service to our customers.
- Collect information from our customers to update their accounts.
- Follow company processes and procedures to ensure the proper handling of each alarm.
- This job may include dispatching emergency services such as the police, fire department, or EMS.
- Accepting incoming calls from subscribers and dealers.
- Detail oriented.
- Solid communication skills.
- Be able to hear and speak using a telephone headset.
- Be able to type 35 words per minute.
- Have access to reliable transportation.
- Be trustworthy and honest.
- Perform other duties as may be assigned by management.
- Must be dependable and reliable in showing up on time every shift.
- Bilingual Spanish and English is preferred.
- Be flexible and easy going as we accommodate your ideal work schedule.
- On call required twice a month - You will be paid $20 per day that you are on call, even if you are not called in.
- **Background checks required.**

**Reporting Relationships**:This position reports directly to the Central Station Supervisor. Management reserves the right to make changes to this job description as deemed necessary.

Pay depends on experience.

**Job Types**: Full-time, Part-time

Pay: $14.50 - $15.50 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- Evening shift
- Holidays
- Night shift
- Overnight shift
- Weekends as needed

**Education**:

- High school or equivalent (required)

Work Location: In person