Program Manager, Technology Programs

2 months ago

Chicago, United States JLL Full time

JLL supports the Whole You, personally and professionally.

We are currently seeking a Program Manager to join our JLL Technologies Core Product Portfolio team with specialization in business centric technology program planning, execution, and governance.
In this role you’ll be responsible to lead operational and complex global technology programs working with product, engineering, and support to deliver new product capabilities and innovation.
The Product Portfolio team within the Product Operations group provides enterprise technology product portfolio planning and engineering program execution services globally for Capital Markets, Leasing Services, and Real Estate solutions.
What this job involves
As a Staff Program Manager at JLL Technologies you will be directly responsible for
- Balance technology product, engineering, and support from program planning through execution and governance
- Understand global business and cross-business product capabilities and strategic roadmaps
- Coordinate with sponsor on program intake through launch across product, engineering, and support
- Engage stakeholders to define integrated program plans across product, change, design, engineering, and support
- Provide basic change and process support such as stakeholder mapping engaging other support as necessary
- Manage complex program execution using agile and lean with standard product and engineering platforms
- Manage program financial and vendor management plus key performance metrics
- Manage risks and issues including mitigation plans with proper escalation to executive and senior leaders
- Manage program governance structure at executive level including review sessions, status reports, and other
- Lead operational and complex global programs with multiple stakeholders and workstreams
- Assist to define and deploy program and support framework including best practices and lessons learned
- Promote a product culture with thought leadership, team building, and customer centricity
- Sponsor organizational diversity, equity and inclusion goals at individual and team levels
- A Bachelor’s degree from an accredited institution is REQUIRED
- 5+ years of relevant/professional experience related REQUIRED
- Experience at innovative startup or complex global organization with product culture and operating model
- Strong stakeholder attention with ability to align multiple business and technology partners including vendors
- Possess strong planning, execution, and organizational abilities to drive effectiveness and efficiency

What you can expect from us
We succeed together—across the desk and around the globe and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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