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Customer Service Representative
7 days ago
AutoLenders is the largest pre-owned auto dealership in New Jersey with 7 locations, in addition to 2 locations in Pennsylvania. We offer a no-haggle, no-hassle business model where quality and customer service are key.
**Job**:Customer Service Representative
**Responsibilities**:
The Customer Service Representative has the following responsibilities:
- Answering inbound calls.
- Maintain good communication with our various service departments and personnel.
- Maintain a specified outbound call average.
- Responsible for maintaining office services by organizing office operations and procedures.
- Abide by all applicable state laws and motor vehicle agency guidelines.
- Keep records and reports up to date.
**Compensation and Benefits**:
AutoLenders will provide the following compensation:
- Competitive Salary
- Monthly Incentives and Monthly Bonuses
- Annual Performance-Based Salary Increases and Annual Performance Based Bonus
- Health, Dental, Vision and Life Insurance Benefits
- Company paid employee wellness program
- Voluntary long term life insurance and disability programs.
- 401k with a Company Match
**Requirements**:
The Customer Service Representative should have the following skills, education and experience:
- Motivated, organized, and driven professional with the passion to advance his/her career.
- High level of energy and conviction to operate in a fast-paced and challenging environment.
- Passion for the business and role he/she will play in a successful organization.
- Excellent communication, listening, and time management skills
- Strong phone contact handling skills and active listening
- Basic knowledge of computer software and office systems
**Physical Requirements**:
- Prolonged periods of sitting at a desk and working on a computer.
- Frequently talking on the phone.
- Occasional standing, walking, bending, crouching, leaning, lifting, driving.
- Ability to occasionally lift up to 25lbs.
**AutoLenders is an EEO Employer - Minorities/Females/Protected Veterans/Disabled**
**About AutoLenders**:
AutoLenders originally opened in 1990, and has been New Jersey’s #1 pre-owned car dealership for over a decade. We are a high-volume, pre-owned car dealership offering the highest quality, one-owner, off-lease vehicles on the market. While traditional dealerships rely on auctions and trade-ins for their inventory purchases, AutoLenders controls inventory sourcing in-house through our CAL and ALGO businesses to ensure quality and volume.
Pay: From $19.00 per hour
Shift:
- Day shift
Work setting:
- In-person
Work Location: In person
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