Sales/customer Service Representative

2 weeks ago

Dover, United States Collective Event Group Full time

**Job Summary**

Collective Event Group at Dover (previously Dover Tents & Events) is one of the largest event rental companies in Delaware. We serve the needs of a wide variety of customers - from commercial, residential, municipal and specialized service industries, to weekend do-it-yourselfers. At Collective Event Group, we aspire to provide professional services and appropriate, distinctive, and well-maintained rental equipment to all our customers.

Within the sales position you would be working directly with a broad array of customers (brides, planners/caterers, corporate, universities, home owners). This position is highly based on strong communication skills and the applicants ability to relay information to multiple departments.

We understand the diverse talent of our employees is the driving force behind our success.

We are seeking a creative, energetic, self-motivated person who enjoys multi-tasking and working in a very fast-paced, team oriented environment. Providing the highest level of customer service to clients, while paying close attention to detail.

**Responsibilities and Duties**
- Assist Outside Sales Team with data entry of rental contracts into software program (will be trained).
- Demonstrated ability to communicate by answering phones, providing information and assistance with handling phone orders.
- Takes phone or visitor messages and delivers to appropriate individual.
- Greets visitors to our office and showroom and directs them to the appropriate individual.
- Securing deposits and ensuring final payment on invoices.
- Develop strong relationships with clients to evaluate client needs to determine and suggested appropriate rental needs for their events
- Prepare event contracts and work orders using computer software.
- Calendar Management; schedule meetings, appointments, and site inspections for Sales Team.
- Makes copies, collates, and staples materials as requested.
- Establishes and maintains permanent files; files and retrieves files as requested.
- Learning about all products within our rental inventory and the ability to provide clients information about the rental items; such as operation or description.
- Recommend rental equipment to customers that best meets their need.
- Inventory sales merchandise and advises supervisor of low levels of merchandise.
- Maintain showroom displays monthly while considering seasonal color trends and styles.
- Network with other event and wedding industry professionals.
- Attend wedding expos and bridal shows as needed.
- Adhere to all company policies, procedures, rules, and regulations in written or verbal form.
- Attend department, store, and safety meetings.
- Performs other duties as requested.

**Qualifications and Skills**
- Must maintain a professional personal appearance.
- Previous sales and customer relation skills are preferred.
- Must be able to use mathematics to solve problems.
- Computer knowledge and basic typing skills - training on rental software will be provided.
- Must be able to speak English clearly and write legibly.
- Must pass company drug screen.
- Must maintain an acceptable attendance record.
- Must be able to provide, understand and complete instructions furnished in written, oral or scheduled form.
- Maintain a cooperative working relationship with co-workers.
- Must be able to maintain a high degree of patience.
- Effective communication is the true key to success in this role.

**Benefits**
- Health insurance
- Retirement plan
- Paid time off

Pay: $33,000.00 - $38,000.00 per year

Pay: $33,000.00 - $38,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Weekly day range:

- Monday to Friday

Work setting:

- In-person

Work Location: In person

  • Customer Service Representative

    1 month ago

    Dover, United States Horizon Distributors Full time

    Pay: Up to $22/hr and up to $2,500 through our performance bonuses. Location: HORIZON Dover, FL - H819, 211 Pride Road, Tampa, FL 33619 The Company Horizon Distributors, Inc. (Horizon) is a wholly owned subsidiary of POOLCORP - the world's largest publicly traded distributor of swimming pool, landscaping and outdoor living products - which employs over 6,000...

  • Customer Service Representative

    4 days ago

    Dover, United States Horizon Distributors Full time

    Pay: Up to $22/hr and up to $2,500 through our performance bonuses. Location: HORIZON Dover, FL - H819, 211 Pride Road, Tampa, FL 33619 The Company Horizon Distributors, Inc. (Horizon) is a wholly owned subsidiary of POOLCORP - the world's largest publicly traded distributor of swimming pool, landscaping and outdoor living products - which employs over 6,000...

  • Customer Service Representative/call Center no Sales

    4 weeks ago

    Dover, United States One Call Concepts, Inc Full time

    **Customer Service Representative - **Inbound Calls Only, NO SALES - PERMANENT FULL-TIME POSITIONS ONLY (M-F, with shifts from 7a-5p) In Dover, Delaware Remote/Home Positions Available (after training)! We are looking for dedicated full-time employees to staff our inbound contact center. One Call Concepts, Inc. provides both technical and emergency damage...

  • Customer Service Representative/call Center no Sales

    8 hours ago

    Dover, United States One Call Concepts, Inc Full time

    **Customer Service Representative - **Inbound Calls Only, NO SALES - PERMANENT FULL-TIME POSITIONS ONLY (M-F, with shifts from 7a-5p) In Dover, Delaware Remote/Home Positions Available (after training)! We are looking for dedicated full-time employees to staff our inbound contact center. One Call Concepts, Inc. provides both technical and emergency damage...

  • Customer Service Representative

    1 month ago

    Dover, United States The Panther Group Full time

    Call Center Representative The Customer Service Representative is responsible for all telephone account maintenance. The Customer Service Representative determines the accuracy of account information, and ensures all required information is provided Customer Service Representative, Customer Service, Representative, Retail, Staffing, Service

  • Lead Customer Service Representative

    4 weeks ago

    Dover, Delaware, United States Circle K Full time

    Store : 165 Knox Marsh Rd, Dover, New Hampshire 03820Availability - Shift/Days Flexible AvailabilityLead Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Lead Customer Service...

  • Customer Service Representative

    2 weeks ago

    Dover, United States Transcore, LP Full time

    **TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our team in Dover, Delaware.** **Summary**:Under the direction of the Customer Service Supervisor/Lead, the Customer Service Representative will be responsible for quality service and providing accurate information to customers. The CSR is...

  • Customer Service Representatives

    1 month ago

    Dover, United States TransCore Full time

    ** Customer Service Representatives** **Job Category****:** Customer Support **Requisition Number****:** CUSTO011354 Showing 1 location **Job Details** **Description** **TransCore (TRN), a subsidiary of Roper Technologies, Inc. (NYSE: ROP) is seeking full-time Customer Service Representatives to join our team in Dover, Delaware.** **Summary:** Under the...

  • Customer Service Representatives

    4 weeks ago

    Dover, United States TransCore Full time

    ** Customer Service Representatives** **Job Category****:** Customer Support **Requisition Number****:** CUSTO011354 Showing 1 location **Job Details** **Description** **TransCore (TRN), a subsidiary of Roper Technologies, Inc. (NYSE: ROP) is seeking full-time Customer Service Representatives to join our team in Dover, Delaware.** **Summary:** Under the...

  • customer service representative

    2 weeks ago

    Dover, Delaware, United States Family Dollar Full time

    Family Dollar - 300 WEST LOOCKERMAN ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...

  • Customer Service Representative

    4 weeks ago

    Dover, United States VCA Animal Hospitals Full time

    Client Service Representative **We are looking for you!** Our ideal candidate will genuinely enjoy working with animals and their owners and want to be part of a fun, interactive team. Good communication skills and the ability to multi-task while maintaining a good sense of humor are encouraged. Our nurturing team approach will help anyone interested in...

  • Customer Service Representative

    3 weeks ago

    Dover, United States U-Haul Full time

    Location: 622 Central Ave, Dover, New Hampshire 03820 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    1 month ago

    Dover, United States TransCore Full time

    Job Details Description TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our Production Team in Dover, Delaware. Summary:  Under the direction of the Production Customer Service Supervisor/Lead, the...

  • Customer Service Representative

    3 weeks ago

    Dover, United States TransCore Full time

    Job Details Description TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our Production Team in Dover, Delaware. Summary:  Under the direction of the Production Customer Service Supervisor/Lead, the...

  • Customer Service Representative

    4 weeks ago

    Dover, United States TransCore Full time

    Job Details Description TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Customer Service Representative to join our team in Dover, Delaware. Summary:  Under the direction of the Customer Service Supervisor/Lead, the Customer Service...

  • Customer Service Representative

    4 weeks ago

    Dover, United States TransCore Full time

    Job Details Description TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Customer Service Representative to join our team in Dover, Delaware. Summary:  Under the direction of the Customer Service Supervisor/Lead, the Customer Service...

  • Customer Service Representative

    2 weeks ago

    Dover, United States TransCore Full time

    Job Details Description TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our team in Dover, Delaware. Summary:  Under the direction of the Customer Service Supervisor/Lead, the Customer Service...

  • Customer Service Representative

    1 month ago

    Dover, United States VCA Animal Hospitals Full time

    Client Service Representative **We are looking for you!** Our ideal candidate will genuinely enjoy working with animals and their owners and want to be part of a fun, interactive team. Good communication skills and the ability to multi-task while maintaining a good sense of humor are encouraged. Our nurturing team approach will help anyone interested in...

  • Customer Service Representative

    2 weeks ago

    Dover, Delaware, United States VCA Animal Hospitals Full time

    Client Service Representative **We are looking for you** Our ideal candidate will genuinely enjoy working with animals and their owners and want to be part of a fun, interactive team. Good communication skills and the ability to multi-task while maintaining a good sense of humor are encouraged. Our nurturing team approach will help anyone interested in...

  • Customer Service Representative

    4 weeks ago

    Dover, United States VCA Animal Hospitals Full time

    Client Service Representative **We are looking for you!** Our ideal candidate will genuinely enjoy working with animals and their owners and want to be part of a fun, interactive team. Good communication skills and the ability to multi-task while maintaining a good sense of humor are encouraged. Our nurturing team approach will help anyone interested in...