Medical Assistant

2 weeks ago

Stockbridge, United States Berkshire Center for Whole Health Full time

**Medical Assistant / Administrative Support, Stockbridge MA**

Concierge/ Holistic/ Patient-Centered Family Practice

$25-$30 hour

Are your superpowers paying attention to detail, managing multiple priorities, customer service, and teamwork? Does the idea of working in a model that strives to provide the very best medical care appeal to you?

**Minimum Qualifications**:
*
- 1-year Medical Assistant or Administrative experience in a medical office
- Preferred experience in a family practice medical office
- Medical terminology training preferred.
- Openness to and knowledge of the benefits of alternative medicine and integrative approaches
- Experience with specific modalities of integrative or holistic medicine preferred
- Highly proficient in a variety of computer software
- Preferred proficiency with patient scheduler software, accounting software, lab programs, and inter-office messenger
- Excellent verbal and written communication skills

**Responsibilities**
- Patient/Customer Service: greeting the patients, scheduling appointments both at the office and with other providers, answering the phones and managing the messages, advocating for the patient to get their needs met by the practice, acting as an extension of the provider
- Medical Assistance: Initial triage of patient complaints, readying rooms, opportunities for assistance with labs including phlebotomy and other sample collection; assisting with communications to patients (via calls & written letters)
- Membership Services: Interfacing with new patient inquiries; managing membership dues
- Administrative Services: Managing faxes, collecting mail, collecting co-pays, receiving payments for supplements, processing referrals, interfacing with labs and helping to package and send patient samples, engaging with special office projects ordering supplies and working with vendors.
- Teamwork: Patients and staff and providers are part of a team. The model we provide applies to every team member. We challenge each other and get better by supporting each other and learning from each other. We put forward our best self every day and support each other in that effort.

Pay: $25.00 - $30.00 per hour

Expected hours: 40 per week

**Benefits**:

- Health insurance
- Paid time off
- Retirement plan

Medical specialties:

- Primary Care

Schedule:

- Monday to Friday

Work setting:

- In-person
- Office

Ability to Relocate:

- Stockbridge, MA: Relocate before starting work (required)

Work Location: In person

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