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Call Center Customer Service Representative-no Cold
3 months ago
Position Summary:
**New Rochelle, NY**
**This is NOT a remote position**
**Call Center Customer Service Agents wanted - **Earn up to $51,000/yr. (includes a Base salary (18/hr.)+ Performance Bonuses)-**Great Career Opportunity with a stable and reputable company**
We are a successful automotive dealership looking for dynamic, energetic, career-oriented professionals who are masters of influence and love working on the telephone. You will be working in an Inbound/Outbound call center that schedules appointments for our Service Department. **No cold calling**
Qualifications:
**Qualifications and skills for the Call Center Customer Service Representative role**:
- High school diploma or equivalent
- 1-3 years of experience in a call center/phone customer service environment
- Knowledge of customer service practices and principles
- Excellent data entry and typing skills
- Superior listening, verbal, and written communication skills
- Ability to handle stressful situation appropriately
- Bilingual is a plus, but not required
- ** Must be able to work a flexible schedule including some evenings and weekends (40 hours/week)**
**Responsibilities**:
**Requirements of the Call Center Customer Service Representative**
- Proven customer service experience (minimum 1 - 3 years).
- Demonstrate excellent phone and verbal communication skills.
- Experience with heavy inbound and outbound calls (no cold calling required).
- A highly professional approach and appearance.
- MUST speak clearly and have a pleasant phone manner.
- A demonstrated dedication to customer service.
- The ability to instantly build rapport with clients.
- Being organized, self-disciplined, and a quick learner.
- ** Bilingual is a plus but not required.**:
- ** Must be able to work a flexible schedule with some Saturdays (40 hours per week)**
**We offer the Call Center Customer Service Representative**:
- **
Earn up to $51,000/yr. (includes an 18/hr. Base Salary + Performance Bonuses)**:
- Great company benefits
- A clearly defined career path designed for personal and professional growth.
- The opportunity to work with successful and passionate people in an exciting yet relaxed atmosphere.
- This position involves making inbound and outbound calls. **No cold calling**
**You must be able to pass a drug screening. We are an Equal Opportunity Employer.**
**We look forward to speaking with you - **No Phone Calls, Please.
