Financial Clearance Coordinator

2 weeks ago


Philadelphia, United States Penn Medicine Full time

**Description**

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Entity: Clinical Practices of the University of Pennsylvania

Department: Dermatopathology

Location: 3020 Market Street, Philadelphia, PA

Hours: Monday-Friday, 8:30am - 5:00pm

Summary:
**Responsibilities**:

- Ensures that practice coordinates the pre-registration process to include demographic and insurance verification and that authorization/pre-certifications are obtained per payer regulations and maintains accurate records of authorizations within the EHR.
- Serves as point of contact for addressing account issues, patient concerns, or billing and insurance questions before they are escalated to a supervisor or manager.
- Coordinates benefits by effectively determining primary, secondary, and tertiary liability when needed.
- Connects patients with financial counselors when further explanation or education is needed regarding payment plans or financial assistance; may conduct some basic financial counseling duties as necessary.
- Communicates liabilities directly to patients and provides education on key insurance terms and rules; may often handle patients with more complicated insurance plans (e.g., workers’ compensation).
- Demonstrates expert understanding of payer regulations and contracts and insurance terminology (e.g., co-payments, deductibles, allowances, etc.), and analyzes information received to determine patients’ out-of-pocket liabilities.
- Complies with HIPAA regulations, maintaining confidentiality and utilizing information only as necessary to complete work, as well as adheres to all other federal, state, and organizational requirements.
- Performs duties in accordance with Penn Medicine and entity values, policies, and procedures.
- Other duties as assigned to support the unit, department, entity, and health system organization.

Education or Equivalent Experience:

- H.S. Diploma/GED is required.
- 5+ years' experience in insurance verification, revenue cycle functions, hospital/physician offices, or related areasis required.
- Associate's Degree in Healthcare Administration or related field is preferred.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work



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