Representative - Players Club

2 weeks ago


Atlantic City, United States Bally’s Atlantic City Full time

**Description**:

- Introduces the Bally Rewards Tiered Card to new players, replaces lost cards for our guests.
- Accurately enters new customer accounts and makes updates to accounts when necessary.
- Promotes Bally Rewards program and meets monthly goals set.
- Ensures initial customer contact is courteous, informative, and thorough.
- Displays friendly, positive demeanor while collecting information to grow the Bally Rewards database.
- Keeps guest information secure and verifies accuracy.
- Provides customers with accurate information about the Rewards program and property as well as entertainment offered.
- Reviews player rating screens and issues complimentary in accordance with established complimentary issuance policies and procedures for rooms, restaurants, and shows.
- Batches, counts, and assigns control tickets to incoming promotional data.
- Greets customers as a company representative and provides information concerning specific functions.
- Assists in coordination of special promotional events.
- Issues promotional amenities, redeems coupons, maintains accurate records, banks, and inventory control records.

Assists at Marketing Promotions events by greeting and checking in guests, issuing prizes and other related duties as assigned by supervisor.

**Bally’s Atlantic City**:
**About the company**:
**Bally’s Atlantic City** is an ocean front full-service hotel and casino located on the Atlantic City boardwalk, which features world-class accommodations in over 1,200 rooms and 118 suites. Our newly remodeled iconic Bally’s tower features 750 renovated hotel rooms with a design inspired by the heart and soul of the Atlantic City beach and boardwalk, and the fresh relaxed summertime feel that comes with it.

Our 83,569 sq. ft. casino offers more than 1,300 gaming machines, over 80 table games, as well as a poker room and a FanDuel sportsbook.

Guests enjoy over 13 food & beverage venues, a retail promenade, indoor pool, spa and a fitness center. Our facility also offers over 100,000 sq. ft. of event and convention space.

**Bally’s Corporation**

Bally’s Corporation is a global casino and interactive entertainment company, headquartered in Providence Rhode Island, with a growing omni-channel presence. It currently owns and manages 16 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

The Bally’s (North America) Interactive family includes upstarts, legends, sharks, and even a primate or two. Bally’s digital division is a portfolio of top disruptor brands in sports betting, iGaming, free-to-play gaming, and poker. Bally’s (International Interactive) has been recognized as the most successful multi-brand casino and bingo operator in the world with brands that cater to audiences all across the globe.

With 9,900 employees, the Company's casino operations include approximately 15,000 slot machines, 550 table games and 3,900 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, IL, and a land-based casino near the Nittany Mall in State College, PA, Bally's will own and/or manage 17 casinos across 11 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY".



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