Nursing Home Concierge

2 weeks ago


Freeport, United States Meadowbrook Care Center Full time

**Job Summary**:
**Duties/Responsibilities**:

- Check room prior to admission and ensure that the area is clean and ready for the new resident utilizing room checklist
- Welcome new admissions upon arrival and escort to the room
- Call new admission's family member to let them know that the resident arrived and is settling in and to introduce yourself
- Act as an advocate for residents and families in your designated unit _and _around the building when needed
- Help CNAs with lunch in designated unit i.e.; serve coffee, place bibs, deliver trays etc.
- Conduct customer service feedback surveys to improve the quality of care for the residents
- Respond to all call bells in a timely and professional manner
- Report any issues to unit supervisor and administration
- Answer telephone, takes messages, reports requests and alerts appropriate staff to problems or questions
- Responds quickly to residents/significant others requests and refers to appropriate member of the care team, if necessary, and informs resident of actions taken and/or anticipated delays.
- Promotes positive team work with co-workers and across departmental lines
- Performs other related duties as assigned

**Required Skills/Abilities**:
Examples:

- Excellent interpersonal and customer service skills.
- Highly motivated and energetic, responsible, friendly
- Experience and preference working and assisting with the elderly and disabled

**Education and Experience**:
High school diploma or equivalent

**Physical Requirements**:
The ability to walk the corridors of large facility

Must be able to lift up to 15 pounds at times.

**Hours of the Position**:
Sunday 10am-6pm

Monday 3pm-8pm

Tuesday 4pm-8pm

Wednesday 11am-7pm

Thursday 10am-6 pm

**Job Types**: Full-time, Part-time

Pay: $18.00 - $23.00 per hour

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off

Schedule:

- 8 hour shift

Work Location: In person



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