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Night Auditor/front Desk Clerk

4 months ago

Big Bear Lake, United States Motel 6 Studio 6 Full time

Front Desk Agent

**Duties**:

- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests using the hotel's reservation system
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, local attractions, and dining options
- Handle guest complaints and resolve issues in a timely and efficient manner
- Process payments and maintain accurate records of guest transactions
- Maintain a clean and organized front desk area
- Assist with other administrative tasks as needed

**Experience**:

- Previous experience in customer service or hospitality preferred
- Familiarity with phone systems and basic computer skills
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving abilities
- Attention to detail and accuracy

We offer competitive pay, flexible scheduling, and opportunities for career growth. If you are a friendly, customer-focused individual with a passion for providing exceptional service, we would love to hear from you

**Job Type**: Part-time

Pay: $16.50 per hour

Expected hours: 15 - 34 per week

**Benefits**:

- Employee discount
- Free parking

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- On call
- Overnight shift
- Overtime
- Rotating weekends
- Weekends as needed

Work setting:

- In-person

Work Location: In person