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Head Golf Professional

3 months ago

Whittier, United States California Country Club Full time

**Key Responsibilities of the Head Golf Professional**:

- Oversees golf operations including tournaments, rules, tee sheet activity, merchandise inventory, range operations, player service operations, cart fleet, and may assist with supervising other club operations
- Assists in the development and day to day tracking of the budget and business plan. Helps to control expenses in relation to revenues
- Creates a customer service oriented atmosphere that promotes the game of golf and meets the needs of the members.
- Ensures that associates provide a high level of customer service
- Works closely with the Superintendent and the Food and Beverage Manager on a daily basis to ensure timely communication and to establish a good working relationship
- Prepares work schedules and assigns associates areas of responsibility
- Responsible for Data Capture / Data Collection of golfing guests and potential customers utilizing Troon Rewards and/or other club defined data collection processes
- Performs payroll tasks as scheduled and makes adjustments prior to submitting to payroll. Monitors hours to maximize productivity and minimize overtime
- Provides leadership and vision to golf staff, building people, and preparing them for career advancement
- Provide golf instruction through lessons and clinics to members and guests
- Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems
- Manages department members that may include, but is not limited to: Assistant and Associate Golf Professionals,
- Teaching Professionals, Tournament Coordinator, and Guest Services Attendants
- Assures that effective orientation and training are given to each new associate. Develops ongoing training programs
- Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses
- Responsible for implementing and maintaining excellent service to achieve guest satisfaction
- Incorporates safe work practices in job performance
- Regular and reliable attendance
- Performs other duties as required.

**Minimum Requirements for the Head Golf Professional**
- Bachelor’s degree (BA) from four-year college or university; or five to seven years related experience and/or training; or equivalent combination of education and experience.

**Qualifications**:

- PGA member preferred
- Experience with computerized POS and tee time system
- Excellent written and oral communication.

**Compensation**:

- $75,000 to $80,000 per year plus commission