IT Governance Analyst
2 weeks ago
**JOB DESCRIPTION**:
**DEPARTMENT: Information Technology**
NORC's Information Technology program provides technology services to our staff and clients. Given the critical role technology plays in our day-to-day lives, we are committed to providing professional, high-quality solutions in order to further our collective goal of advancing social science research.
**RESPONSIBILITIES**:
- **Policy Development**: Develop and maintain comprehensive IT security policies, standard operating procedures (SOPs), and guidelines in alignment with industry best practices, regulatory requirements, and organizational objectives. Ensure documentation is clear, concise, and easily understandable.
- **SOP Creation**: Write and update detailed standard operating procedures (SOPs) for IT security processes, ensuring clarity, effectiveness, and adherence to compliance standards. Translate technical information into user-friendly documentation.
- **Procedure Documentation**: Document IT security procedures, workflows, and protocols to streamline operations and facilitate consistent execution across the organization. Ensure documentation is accessible and well-organized.
- **Framework Review**: Evaluate existing IT security frameworks such as the NIST Cybersecurity Framework, ISO 27001, HIPAA and HITRUST, to assess their effectiveness, relevance, and suitability for the organization's needs. Provide technical writing support for framework documentation and customization.
- **Framework Customization**: Customize and tailor IT security frameworks to fit the specific requirements and risk profile of the organization, ensuring maximum effectiveness and efficiency. Document customization processes and rationale.
- **Metric Development**: Design, develop, and implement key performance indicators (KPIs) and metrics to measure the effectiveness of IT security controls, processes, and policies. Create documentation explaining metric definitions and calculation methodologies.
- **Metric Tracking**: Regularly monitor and track IT security metrics and performance indicators, analyzing trends, identifying areas for improvement, and providing actionable management insights. Produce reports summarizing metric trends and analysis.
- **Report Generation**: Prepare monthly, quarterly, and annual reports on IT security metrics, incidents, compliance status, and risk posture for presentation to senior management, stakeholders, and regulatory bodies. Ensure reports are well-written and visually appealing.
- **Training and Awareness**: Develop and deliver IT security awareness training programs and materials for employees to enhance their understanding of security policies, procedures, and best practices. Create training materials and user guides.
- **Continuous Improvement**: Continuously assess and improve IT governance processes, policies, and procedures based on emerging threats, industry trends, and organizational feedback. Document process improvements and best practices.
**REQUIRED SKILLS**:
- Current security compliance certification such as Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified in Risk and Information Systems Control (CRISC) or System Security Certified Practitioner (SSCP)
- At least 5 years of experience in IT security, Policy, and SOP writing.
- Proficiency in writing clear, concise, and technically accurate documentation, including policies, procedures, standards, and guidelines.
- Understanding of fundamental cybersecurity principles, including threats, vulnerabilities, and risk mitigation strategies.
- Experience with creating and maintaining IT audit control processes to assess the suitability and applicability of technical, managerial, and operational security controls against security and regulatory frameworks
- Experience with GRC (Governance, Risk, and Compliance) systems or IRM (Information Risk Management) systems for tracking and monitoring multiple systems and assessments against multiple frameworks
- Previous experience working with the HIPAA Security and Privacy Rules, as well as the HITRUST Common Security Framework (CSF)
- MUST HAVE Experience with HIPPA, NIST, ISO 27001, and HITRUST including but not limited to the review and development of security documentation and templates such as Policies, SOPs, and Procedures.
- Excellent verbal and written communication skills
- Familiarity with documentation tools and software, such as Microsoft Office Suite, Adobe Acrobat, markdown languages, etc., to create and maintain documentation effectively.
- Preferred but not required: Bachelor’s degree in management information systems, Computer Science.
**SALARY AND BENEFITS**:
The pay range for this position is **$94,000 - $140,000**.
This position is classified as regular. Regular staff are eligible for NORC’s comprehensive benefits program. Benefits include, but are not limited to:
- Generously subsidized health insurance, effective on the first day of employme
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