Digital Product Manager
3 weeks ago
The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
You’ll do all this in an environment of excellence and the highest ethical standards - a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.
Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next - to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.
**We are the Good Hands. We don’t follow the trends. We set them.**
**Job Summary**:
The Digital Product Manager - Cloud is responsible for driving strategy, product roadmap, and performance for a portfolio of scalable, secure, and cost-effective cloud native solutions. The Product Manager will partner with infrastructure teams, compliance, security, operations, end user technology and business teams to understand stakeholder needs and define product features. The role focuses on maximizing business value to drive enterprise cloud adoption, improve efficiency, and improve customer satisfaction through the production of quality cloud products and services.
**Responsibilities**:
- Create, drive and execute product strategy for one or more products in our growing cloud product portfolio
- Manage the strategic product vision, product discovery, roadmaps, financials, and backlog to maximize the customer and enterprise value provided by their product
- Analyze and understand the overarching cloud technology and business landscapes and develop strategies to deliver efficient, comprehensive solutions to satisfy those needs in an objective manner.
- Listen to and incorporate the “voice of the customer”; invest significant time with current and potential customers to understand their needs & habits.
- Establish OKRs and/or KPIs to monitor success of product. Gather data and continuously make data driven decision to inform product direction and backlog.
- Work directly with cloud engineering teams to execute on roadmaps, including writing user stories, managing the backlog, removing roadblocks and accepting delivered stories.
- Develop and execute both an internal communications strategy for marketing your products.
- Coach and mentor members of the team as well as members of the cross-functional development organization on how to collaborate and conduct idea generation, consumer research, test design and execution, measurement, product implementation, customer interactions and roll out.
**Qualifications**:
- Possess a hybrid, results-oriented skillset. Highly capable doing the many activities involved in building great products. Comfortable crafting presentations for senior audiences, and figuring out how to grow adoption of your products
- Strong understanding and experience of cloud services across multiple providers
- Strong understanding on the concepts of infrastructure-as-code and immutable infrastructure
- Solid understanding of the different functional, security, operational, financial and organizational factors that play into running a large-scale infrastructure, especially in public cloud
- Proven track record of making data informed decisions
- Ability to operate as an individual contributor to get the job done; at the same time, be able to guide a team toward an objective
- Self-motivated, proactive and proven ability to adapt well and work with different teams within organization
- Demonstrated ability to build and validate metrics to back up assumptions and evaluate outcomes.
- Ability to be self-directed and to proactively anticipate problems and seek opportunities
- Excellent communication skills - both oral and written
- Strong, consistent project management/collaboration tools capabilities: VersionOne, Confluence, business productivity
**Experience/Education**:
- Bachelor’s degree in Computer Science, Computer Engineering or related technical discipline preferred
- 5+ years of experience building successful technology products either in an engineering or product
- 2+ years of experience delivering enterprise grade software or infrastructure in a f
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