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Maintenance Technician

4 months ago


Kissimmee, United States Carter Hospitality Group Full time

**JOB DESCRIPTION**:
A Maintenance Worker is responsible for completing a variety of basic maintenance duties to keep the hotel property in excellent shape in terms of visual appeal, function, and safety for the employees and guests.

**ESSENTIAL DUTIES**:

- Responds to guest calls in a timely, friendly, and efficient manner to assess and repair equipment or fixtures
- Communicates effectively with guests to resolve maintenance issues in a timely manner
- Reviews and performs routine preventive maintenance to ensure that building systems operate efficiently, safely, and that the physical conditions of buildings do not deteriorate
- Inspect guest rooms, public areas, back of house areas, grounds, etc. and detect needs for repair, touch ups, and/or replacements
- Requires basic knowledge of a wide variety of maintenance trades to perform minor maintenance tasks such as carpentry, painting, plumbing, HVAC, masonry, roofing, mechanical, and electrical repairs to ensure that the buildings are properly maintained
- Tests, troubleshoots, performs basic repairs and general housekeeping on building fixtures including, but not limited to, lights, locks, switches, outlets, faucets, toilets, hardware, filters, paint, furniture, wall coverings, caulking, grouting, windows, doors, screens, walls, floors, gutters, drains, fitness center, meeting spaces, or other miscellaneous items
- Understands and uses basic hand, power, and electrical tools to complete job tasks in a safe manner
- Assists Maintenance Technicians, Supervisor, and/or Manager with other maintenance tasks, as needed
- Completes work orders submitted by other departments, as assigned by management
- Reports major repairs and items that cannot be repaired to management team immediately
- Documents maintenance tasks and repairs completed and items that need further attention to management daily
- Communicates safety issues to management team immediately
- Maintains cleanliness and organization of work areas, including proper use, cleaning, maintenance, and storage of all tools and equipment
- May be required to operate company vehicles and heavy equipment, as needed
- May be required to handle janitorial duties such as waxing floors, vacuuming carpets, and cleaning windows
- May be required to use chemicals, as needed
- Any and all duties assigned by management

**MINIMUM REQUIREMENTS**:
The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be at least 18 years old
- Must have minimum of 6 months experience working in related field (hospitality preferred)
- Must have reliable transportation
- Must have valid Florida Driver’s license and good driving record
- Must be able to pass pre-employment testing (i.e. drug test, background check, etc)
- Must have full availability and be able to work days, evenings, nights, weekends, and holidays

**KNOWLEDGE / SKILLS / ABILITIES**:

- Ability to read, write and speak English (multi-lingual a plus)
- Knowledge of all maintenance trades, including basic electrical, plumbing, mechanical, carpentry, painting, HVAC, masonry, and roofing
- Ability to understand, follow and give written and oral instructions
- Ability to take initiative and use good judgment in dealing with a number of problems
- Ability to deal with stressful conflicts involving groups of people, individuals, and co-workers
- Ability to work harmoniously with fellow employees and guests
- Ability to attend educational courses to enhance knowledge
- Follow all company policies and procedures
- Ensure uniform and personal appearance are clean and professional
- Thank guests with genuine appreciation
- Ability to speak with others using clear and professional language
- Ability to develop and maintain positive working relationships with others
- Ability to work indoors and outdoors, including intense or inclement weather conditions
- Ability to (>8 hours per day) reach, bend, twist, turn, grasp, walk, stand, stoop, bend, kneel, run, sit, climb, and reach overhead
- Ability to climb stairs and ladders up to 50 feet high for extended periods of time and reach in all directions, often overhead
- Ability to frequently (