See more Collapse

Front Desk Agent

1 month ago

Parsippany, United States Hilton Full time

A Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

**What will I be doing?**
As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

- Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests.
- Respond to guest inquiries and in a timely, friendly and efficient manner
- Provide driving and/or walking directions to guests to local destinations
- Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions
- Assist fellow team members and other departments wherever necessary to maintain positive working relationships
- Provide or obtain accurate information

**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability

**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

We have other current jobs related to this field that you can find below

  • Front Desk Agent

    3 weeks ago

    Parsippany, United States Hilton Full time

    **Front Desk Agent**: **JOB DESCRIPTION** **Job Summary** Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and...

  • Hotel Front Desk Agent

    3 weeks ago

    Parsippany, United States Aimbridge Hospitality Full time

    The Gallery Host creates the brand-specific experience (i.e. Hyatt) for our guests by offering guests a larger than home experience with welcoming helpful and exceptional service while maintaining a clean comfortable and inviting environment. Respons Hotel, Agent, Front Desk

  • Front Desk Agent

    2 weeks ago

    Parsippany, United States Embassy Suites by Hilton Parsippany Full time

    DescriptionA Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests...

  • FRONT DESK AGENT

    4 weeks ago

    Parsippany, United States Hilton Full time

    A Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the...

  • Front Desk Supervisor

    2 months ago

    Parsippany, United States Remington Full time

    Job DescriptionWhat you will be doingEnsure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. Have complete understanding of Front Office staff's roles and duties and be able to...

  • Front Desk Agent/night Auditor

    1 month ago

    Parsippany, United States Hilton Parsippany Full time

    Overview: **Responsibilities**: - Perform night audit duties including reconciling daily transactions and preparing reports - Greet guests in a friendly and professional manner - Check guests in and out, handling reservations and cancellations - Answer phone calls and provide information to guests - Assist with guest inquiries, requests, and complaints -...

  • Front Desk Agent

    4 weeks ago

    Parsippany, United States Sheraton Parsippany Full time

    Assist guests with arrival and departure from hotel, while providing positive guests experiences. **Responsibilities**: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local...

  • Front Desk Agent

    2 months ago

    Parsippany, United States HEI Hotels & Resorts Full time

    About Us Come work at the Castle! With great facilities just 30 minutes from the Newark airport and New York City, the Sheraton Parsippany Hotel is an ideal choice for business and leisure travelers. Our resort-like setting, inspiring castle theme, and warm, friendly staff will make you feel right at home. As an associate of the Sheraton Parsippany, you...

  • Front Office Manager

    2 months ago

    Parsippany, United States Remington Full time

    Job DescriptionWhat you will be doingAnticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.Ensure proper staffing levels of front office associates, including interviewing, hiring,...

  • Front Desk Agent

    2 days ago

    Parsippany, United States Remington Full time

    Job Description What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or...

  • Front Desk Agent

    1 month ago

    Parsippany, United States Remington Full time

    Job DescriptionWhat you will be doingGreet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or...

  • Front Desk Patient Care Coorinator

    1 month ago

    Parsippany, United States IMMEDIATE CARE - NJ Psych Center Full time

    Job DescriptionJob DescriptionWe are looking for a reliable, professional, dedicated to patient care for our Front Desk Patient Care Coordinator position. We have Full-time, Part-time, as well as weekend and evening position available.Full medical, dental, vision, life insurance, and 401K is available for 30 or more hours per week work schedule employeeOur...

  • Front Desk Agent

    1 month ago

    Parsippany, United States Remington Full time

    Job DescriptionWhat you will be doingGreet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or...

  • Hotel Front Desk Agent

    4 weeks ago

    Parsippany, New Jersey, United States Hyatt House Parsippany East Full time

    Job Summary: The Gallery Host creates the brand-specific experience (i.e. Hyatt) for our guests by offering guests a larger than home experience with welcoming helpful and exceptional service while maintaining a clean comfortable and inviting environment. Responsibilities: QUALIFICATIONS: A minimum of one month of related experience; or equivalent...

  • Overnight Agent/Night Auditor

    2 months ago

    Parsippany, United States Remington Full time

    Job DescriptionWhat you will be doingPerform all daily audit functions for front office and each outlet of the hotel.Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.Complete back-up of front office computer system and night audit...

  • Overnight Agent/Night Auditor

    7 days ago

    Parsippany, United States Remington Full time

    Job DescriptionWhat you will be doingPerform all daily audit functions for front office and each outlet of the hotel. Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion. Complete back-up of front office computer system and night audit...

  • Opener Front Desk

    2 months ago

    Parsippany, United States Crunch Fitness - Morris PlainsStanhopeToms River Full time

    Job DescriptionJob DescriptionReports to:ManagerRequirements:Must be available at 4:30AM weekdaysFluent in EnglishProficient reading and writing skillsComputer SkillsSpecial Skills:Strong customer service skillsResponsibilities:Membership SalesGreet all members & guests with a smile and wish them well as they exit the clubCheck in all members and guests in...

  • Assistant Manager

    2 months ago

    Parsippany, United States Crunch Fitness - Morris PlainsStanhopeToms River Full time

    Job DescriptionJob DescriptionThe Crunch Assistant Manager will assist with the delivery of an amazing Crunch Member Experience, through a successful operation of the front desk and related departments. He/She is responsible to hire, train and manage the front desk to ensure that all members receive the highest level of customer service possible. He/She will...

  • Guest Experience Specialist

    1 week ago

    Parsippany, United States Marriott International Inc Full time

    Additional Information Front Desk and Bistro, Pay: $16/hour Job Number 24118811 Job Category Rooms & Guest Services Operations Location Courtyard Parsippany, 3769 US Highway 46 East, Parsippany, New Jersey, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs arent just about...

  • Opener Front Desk

    1 month ago

    Parsippany-Troy Hills, United States Crunch Fitness - Morris PlainsStanhopeToms River Full time

    Reports to:Manager Requirements: Must be available at 4:30AM weekdaysFluent in EnglishProficient reading and writing skillsComputer Skills Special Skills: Strong customer service skills Responsibilities: Membership SalesGreet all members & guests with a smile and wish them well as they exit the clubCheck in all members and guests in accordance with...