Patient Care Coordinator

3 weeks ago

Tysons, United States Maia Plastic Surgery Full time

Maia Plastic Surgery is a leading plastic surgery office located in the vibrant Tysons Corner area. We specialize in providing exceptional cosmetic surgical procedures as well as advanced non-surgical treatments. With a commitment to excellence and personalized patient care, we aim to help our patients achieve their aesthetic goals with confidence and satisfaction.

**Position Overview**:
**Key Responsibilities**:

- Conduct the sales process by presenting treatment options and guiding patients through decision-making.
- Meet or exceed monthly sales goals and achieve required metrics for patient satisfaction.
- Act as the primary point of contact for prospective and existing patients, both in-person and over the phone.
- Provide impeccable patient liaison services to patients.
- Schedule and coordinate patient consultations, surgeries, and follow-up appointments.
- Provide detailed information about our services, procedures, pricing, and financing options.
- Conduct thorough consultations to understand patients' aesthetic concerns and goals.
- Collaborate with our surgical team to develop customized treatment plans for each patient.
- Manage patient inquiries, concerns, and requests with professionalism and empathy.
- Maintain accurate patient records and documentation in compliance with healthcare regulations.
- Coordinate with external vendors, such as medical suppliers and insurance providers, as needed.
- Assist with marketing initiatives and promotional events to attract new patients and enhance brand visibility.

**Qualifications**:

- Knowledge of cosmetic surgery procedures and aesthetics.
- Prior experience in sales, customer service, or patient care within the healthcare or cosmetic industry is highly desirable.
- Excellent communication, interpersonal, and customer service skills.
- Strong organizational abilities with attention to detail and accuracy.
- Ability to multitask in a fast-paced environment while maintaining professionalism and composure.
- Compassionate, empathetic, and patient-focused attitude.
- Bachelor's degree in Business Administration, Marketing, Healthcare Management, or related field preferred.

**Benefits**:

- Competitive salary commensurate with experience.
- Competitive bonus structure.
- Comprehensive benefits package including health, dental, and vision insurance.
- Retirement savings plan with employer contribution.
- Paid time off and holidays.
- Opportunities for professional development and advancement within the organization.

Join our team and become part of a dynamic and rewarding work environment dedicated to enhancing the lives of our patients through exceptional care and transformative results. If you are passionate about aesthetics and driven to succeed in a sales and patient care role, we want to hear from you

Pay: $32.00 - $42.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance

Schedule:

- Monday to Friday

Work setting:

- In-person
- Private practice

Work Location: In person

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