Associate, Merchant Experience Product Manager
2 weeks ago
**JOB DESCRIPTION**
Offers & Shopping is dedicated to leading measurable outcomes for brands and real benefits for our customers. Our ad solutions leverage our strong merchant relationships, our 65mm customer base, and industry leading customer insights to find, attract, and engage intended audiences throughout their shopping journeys
As an Associate, Merchant Experience Product Manager within Offers & Shopping, you will be responsible to build the product vision, construct a roadmap for the various capabilities for a high-growth business case for the card-linked-offers platform, and successfully implement all of these capabilities while balancing the security, controls and governance/regulatory requirements. Together with an amazing team of Data Scientists, Engineers and Marketing/Sales stakeholders you will help deliver advanced capabilities in any one of these areas: audience targeting, campaign forecasting, campaign performance optimization, and campaign management and analytics.
**Job responsibilities**
- Identify the needs of our stakeholders and develop an executable roadmap to deliver them in a complex and highly matrixed environment
- Define key product analytics and machine learning/artificial intelligence capabilities to support the full campaign lifecycle
- Manage a wide set of stakeholders from business, product, sales, architecture, engineering, and controls to identify the best solutions
- Work alongside Data Science and Analytics teams to develop automated and mature solutions that will address both national brands and small business campaigns
- Partner with third party data companies to enhance capabilities to differentiate our value proposition
- Work with Data Use Council, Model Governance, and Product cabinet to design and implement solutions that abide by JPMorgan Chase governance, regulatory and contractual obligations
- Partner directly with technology scrum teams to translate product requirements and user stories into technology sizing estimates and requirements
**Required qualifications, capabilities, and skills**
- 3+ years of Product Management experience within a marketing, advertising or technology team
- Experience in product development, technology, or consulting position with exposure to rigorous and large-scale program implementations and product management
- Experience working on Machine Learning, Artificial Intelligence, and/or Data mining projects
- Experience in identifying and addressing program risk and issues in a fast-paced environment with a high degree of ownership and accountability
- Ability to partner directly with data science teams and technology scrum teams to translate product requirements into user stories for estimation and delivery
- Strong written and verbal communication skills. Ability to clearly articulate product vision, strategy and requirements to engineering, product and senior stakeholders.
- Ability to build durable relationships, influence without authority, sell concepts internally, and actively manage decision-making across organizations
- Experience with Agile methodology and best practices and ability to adapt Agile tools (e.g., Jira and Jira Align) to successfully manage all projects
**Preferred qualifications, capabilities, and skills**
- Degree in relevant field of study
- Previous experience in Financial Services, Advertising, or Consulting
- Knowledge of Analytic tools : Tableau, SQL queries, Python, etc.
**ABOUT US**
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marita
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