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Mortgage Loan Officer
3 months ago
**Description**
At Citizens, you become a part of an organization committed to serving customers, colleagues and communities in which we do business. Citizens is an established and successful financial services company with a branch presence in 12 states and the ability to conduct business globally. We are committed to offering comprehensive and competitive benefits, encouraging our colleagues to develop and grow their careers, and providing a fiscally sound and stable work environment while delivering to our customers.
**Responsibilities**
- **Go above and beyond for customers -** Aspire to deliver outstanding customer service
- **Drive sales through service -** Achieve sales and referral goals by developing a positive customer experience
- **Build book of business -** Proactively seek ways to develop and expand customer relationships in order to contribute towards the branch success
- **Maximize personal productivity -** Desire to improve personal efficiency through attention to detail, self-motivation, and adaptability to achieve branch and personal goals
- **Grow your own capabilities -** Actively participate in opportunities to expand knowledge, influencing and interpersonal skills
**Qualifications**
- BA/BS degree or equivalent experience in residential mortgage sales preferred
- Three plus years of retail residential mortgage sales experience
- Documented residential mortgage loan volume in the past 12 months of $12 million (minimum)
- Established relationships with local referral networks
- Ability to communicate clearly and effectively, both verbally and in writing, across a broad range of audiences
- Strong computer skills and experience using laptop technology
**Hours and Work Schedule**
- Hours per Week: 40
- Work Schedule: Monday through Friday
**Pay Transparency**
Commissioned based. Individuals in this role have historically earned between $100,000.00 - $250,000.00 per year, based on performance and productivity against commission plan parameters.
**Equal Employment Opportunity**
At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer
Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.
**Why Work for Us**
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
