Regional Workplace Manager

1 week ago

Mountain View, United States TikTok Full time

Responsibilities
About TikTok U.S. Data Security
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Intro
The Regional Workplace Services Manager will lead our Regional Workplace Services team supporting our Engineering and E-Commerce centers of excellence in Mountain View, CA and Bellevue, WA. This role will partner closely with Real Estate, Human Resources, EHS, Procurement, Finance, Security, IT and other key business leaders to provide workplace services and programs that exemplifies our culture and values. This is the role for you if you are passionate about cross-functional collaboration, working globally, and organizing important information.

In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

**Responsibilities**:

- Ensure all sites within the prescribed portfolio are managed and maintained to a high standard and in compliance with local, global and regional policies and guidelines.
- Lead a regional team of Office Managers, Workplace Coordinators and Office Assistants in ensuring the workplace experience supports the company's mission & values, while ensuring business deadlines and performance metrics are achieved
- Partner with Workplace Services peers to seamlessly deliver new office spaces, expansions and other facilities projects, including furniture procurement, facility installs and move management.
- Oversight and management of regional office administration, IFM service delivery, Workplace Experience, and Food and Beverage programs within the agreed SLAs and compliance standards.
- Participate in continuous improvement initiatives across all lines of business with the Workplace Services organization.
- Build department policies and procedures, complying with International Health and Safety Standards.
- Manage and assists with the development of annual operating and capital budgets, financial variance tracking, and operations expenses management
- Work with various teams to develop creative solutions and programs to address ever-changing business and employee needs.
- Conduct regular, formal site condition inspections and work closely with responsible parties to ensure any deficiencies identified are resolved.
- Drive innovation and continuous improvement of people, systems and processes.
- Support the Workplace Lead in the development of business strategy in line with current and emerging needs.

**Qualifications**:
Minimum Qualifications
- 4+ years previous experience in Facilities Management / Workplace Experience or in a related field
- Bachelors or equivalent years of experience
- Excellent organizational skills and attention to detail
- Excellent communication and interpersonal skills, and the ability to work with internal and external stakeholders
- Great communicator and always thinking about the employee’s workplace needs.
- Extreme attention to detail, and desire to ensure office safety and morale.

Preferred Qualifications
- Ability to work quickly and efficiently against strict deadlines.
- A demonstrated ability to work collaboratively across departments and levels within a complex organization.
- Knowledge of how to create TikTok content to bring workplace tutorials to life.
- Genuinely care about a great workplace experience and environment for all staff and guests.

D&I Statement
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique p

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