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Manager - Transportation
4 months ago
Overview:
***:
Responsibilities include managing Transportation Operation activities to ensure the safety and security of guests and team members, as well as the safeguarding and maintenance of all fleet vehicles while providing exceptional customer service.
**Responsibilities**:
**ESSENTIAL FUNCTIONS**:
- (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)_
- Responsible for all Transportation Operations (Fleet Drivers, Valet and Coat Check Attendants, and Valet Cashiers) of the casino and the coordinating with Security to safeguard company assets, employees, and patrons of the Company in accordance with the Internal Control System and the rules of the Illinois Gaming Board (IGB).
- Makes notification to the Director of Security any reports of significant incidents/events, violations of regulations, policies and/or procedures.
- Submits written reports of any breach of laws, regulations, policies, and procedures to the Director - Security.
- Prepare work schedules.
- Responsible for tracking, logging, and scheduling all fleet maintenance - as needed and preventative.
- Responsible for the performance of Transportation Department personnel (including Valet and Coat Check operations).
- Hires, trains, motivates, and supervises staff to ensure proper staffing levels and that team members receive adequate guidance and resources to perform job responsibilities.
- Assist in developing, implementing, and monitoring department standards, guidelines, and objectives and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of department.
- Creates and manages budget under direction of the Director - Security.
- Negotiates best rates for external contracts related to Transportation Department.
- Perform other duties as assigned.
**NON-ESSENTIAL JOB FUNCTIONS**
- Attend seminars when needed.
- Coordinate operations between departments.
- Present a professional image to employees, guests, clients, owners, and investors.
- Attend client functions and designated parties to provide support, ensure guest satisfaction and promote future business.
- Build business/market share by thinking of new ways to promote company and by participating in local events to increase sales and profits. Develop and maintain positive relationships with in the business and social community, supporting annual philanthropic initiatives.
- Work as a team, helping all employees to complete the required activities that ensure we blow away guest expectations.
- Operate ethically to protect the image of Hard Rock.
- Utilize programs designed to help Save the Planet.
Qualifications:
**EDUCATION AND /OR EXPERIENCE REQUIREMENTS**:
- (Related education and experience may be interchangeable on a year for year basis)_
- College Degree Preferred or (8-10 years of practical experience in lieu of College degree).
- Minimum 5-10 years progressive experience.
- Detail oriented.
**ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.)**:
- Must have and maintain a valid Driver’s License and clean driving record.
- Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Board standards.
- Must successfully pass background check.
- Must maintain strict confidentiality relative to financial data and casino policies.
- Must successfully pass drug screening.
- Must be at least twenty-one (21) years of age.
- Prior experience opening new properties/outlets strongly preferred.
- Must possess strong communication and listening skills, excellent speaking, reading, writing, and organizational skills.
- Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Multiple language abilities a plus, fluency in English required.
- Excellent math skills.
- Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
Additional Details:
**KNOWLEDGE OF**:
**ABILITY TO**:
- Be flexible to work varying shifts and time schedules as needed.
- Communicate effectively with outside contacts and all levels of team members.
- Review, comprehend, analyze, and assimilate reports, information generated on and by the computer and other necessary documentation.
- Obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
