Advisor, Essential Plan

2 weeks ago

New York, United States Molina Healthcare Full time

Job Description

Job Summary

The Advisor, Essential Plan is a field-based role that directly impacts membership growth and retention through sales activities and Business to Business opportunities that support the Essential Plan (EP) growth strategy in key areas in New York. The Advisor will present health plan information to providers, business advocacies, and potentially eligible members and will be responsible for closing sales. The individual will also be responsible for using internal systems to track and measure various sales event effectiveness and activities, events, leads, and lead progress, sales, appointments, contacts, and relationship progress on a daily basis.

Job Duties

Enroll eligible members in the designated Essential plan

Build and foster relationships with key accounts such as provider offices, CBOs, FBOs, etc.

Work with providers to help close gaps in care for members

Serve as a point of contact for members to provide and excellent service and enrollment experience

Lead pipeline management

Responsible for meeting or exceeding sales and enrollment expectations within assigned territory

Conduct product information presentations in multiple settings including in-home consultations.

Develop 30-60-90 day business plans and create SWOT analysis of individual markets

Stay informed on health plan operations, provider network, premiums, member services, claims, EOBs, processes, and other services and issues to provide community partners, prospects, and members with accurate information and provide feedback as appropriate

Manage multiple priorities including visiting provider offices on a regular basis and follow up on leads in a timely fashion

Make inbound/outbound calls as needed in order to achieve monthly, quarterly and annual enrollment goals

Provide support across projects, including quality checks to Marketing Tracker and Salesforce. Identifies any challenges and communicates to Business Development Manager

Maintains expert knowledge of current processes, rules and regulations of the Essential Plan program and serves as a resource for implementation, training teams, and other sales teams as needed.

Tracks schedule in order to keep appointments on time and information pertaining to those appointments in a timely manner

Input consumer demographics and interactions into company systems as appropriate

Other duties as assigned

Job Qualifications

**REQUIRED EDUCATION**:
High School diploma or equivalent

**REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES**:
Minimum of 2-3 years of business to business, business to consumer direct marketing, outside sales, or community outreach experience.

Proficiency in Microsoft Office (Outlook, Word, Excel, Power Point).

Able to travel locally 100% of the time within assigned sales territories in the NY market.

**REQUIRED LICENSE, CERTIFICATION, ASSOCIATION**:
Must have reliable transportation and a valid state driver's license with no restrictions

Within 30 days of Hire, must take and pass the state required test to become a Certified Account Counselor or currently hold an active CAC which can be transfer

**PREFERRED EDUCATION**:
Undergraduate degree or equivalent work experience

**PREFERRED EXPERIENCE**:
Bilingual skills

Established professional relationships with non-profits, CBOs, and FBOs in designated sales territory

Experience working with communities of all different ethnicities, cultural backgrounds, diverse populations, and/or underserved communities

Demonstrated knowledge of Essential Plan Market Place marketing rules and regulations

Previous outside sales and territory management experience

**STATE SPECIFIC REQUIREMENTS**:
Must take and pass the state required test to become a Certified Account Counselor or currently hold an active CAC which can be transferred

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
**Pay Range**: $16.23 - $35.17 / HOURLY
- Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

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