Registration Representative

2 weeks ago

Munster, United States Mary Tilak, PC Full time

Responsibilities:

- Greet and register patients as they arrive at the dental office or medical facility.
- Collect and verify patient information, including personal details and insurance information.
- Schedule appointments and manage the appointment calendar.
- Answer phone calls and respond to inquiries from patients or their representatives.
- Maintain patient records and ensure accuracy of all information.
- Verify insurance coverage and process insurance claims.
- Provide excellent customer service and ensure patient satisfaction.
- Adhere to HIPAA regulations and maintain patient confidentiality.

**Skills**:

- Proficiency in eClinicalWorks or similar electronic medical records systems.
- Knowledge of medical terminology and dental procedures.
- Experience working in a dental office or medical facility is preferred.
- Familiarity with Dentrix or other dental practice management software is a plus.
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
- Knowledge of HIPAA regulations and commitment to patient privacy.
- Strong customer service skills and ability to handle difficult situations with professionalism.

Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

Pay: $17.00 - $18.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Bereavement leave
- Continuing education credits
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid jury duty
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance

Healthcare setting:

- Clinic
- Telehealth

Medical specialties:

- Internal Medicine
- Primary Care

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

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