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Patient Concierge Medical Assistant

2 months ago

Tampa, United States Forum Health LLC Full time

Forum Health is a nationwide network specializing in functional and integrative medicine and our Tampa office is looking to hire an experience Patient Concierge Medical Assistant.

Office hours are Monday-Thursday with the possibility of adding Fridays **in the near future** (32+ hours) 8am to 4pm, hours may change towards the end of the year to accommodate provider hours. This position serves as the company’s first impression to all of our patients and visitors, we expect the person in this role to both dress and act professionally at all times. You will be cross-trained as a Medical Assistant and Front Desk.

**Education/Experience**

High School Diploma/GED

Excellent customer service skills

EMR Experience is a plus

Excellent phone etiquette

Detail oriented

Ability to Multitask

Team Player

Integrative medicine experience a plus

Excellent communication skills both verbal and written

Comfortable with daily office and administrative duties

**Sales experience in a medical spa and/or membership model a HUGE plus**

Duties and responsibilities include the following. Other duties may be assigned.
- Greet Patients
- Taking detailed messages for the Medical staff
- Provide each patient with excellent, personalized service
- Scheduling appointments
- Invoicing and inventory control
- Accounts Receivable
- Order fulfillment and shipping
- Patient documentation

Clinical Duties:

- Assist with clinical procedures,
- Basic patient vitals i.e. blood pressure, weight, height
- Take patient medical history
- Draw blood, and process specimen
- Performing basic laboratory tests, if needed
- Patient Injections
- **Charting, including scribing for medical providers**:

- Instructing patients about medications and treatment plans
- Authorizing medication refills to pharmacies and in-clinic

**Hide**

Pay**:$18.00 - $20.00** per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Medical specialties:

- Holistic Medicine

Schedule:

- 8 hour shift
- Day shift
- No weekends

Work setting:

- Clinic
- In-person

**Experience**:

- EMR systems: 1 year (preferred)
- Vital signs: 1 year (preferred)
- **Sales Experience: 1 year (preferred)**

License/Certification:

- BLS Certification (preferred)
- Certified Medical Assistant (preferred)

Pay: $18.00 - $19.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- No weekends

Work setting:

- In-person

**Experience**:

- EMR systems: 1 year (preferred)
- Vital signs: 1 year (preferred)

License/Certification:

- BLS Certification (preferred)
- Certified Medical Assistant (preferred)

Ability to Commute:

- Tampa, FL 33624 (required)

Ability to Relocate:

- Tampa, FL 33624: Relocate before starting work (required)

Work Location: In person

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