Wellness Shelter Client Support Staff

3 weeks ago

Portland, United States Preble Street Full time

Elena’s Way, a Preble Street Wellness Shelter, provides shelter and intensive support services to 40 individuals experiencing homelessness and complex physical and mental health needs, in a 24-hour trauma-informed environment grounded in social work and medical best practices.

A Client Support Staff position with a full-time, 3rd shift schedule is currently available in this service-inclusive, client-centered shelter program. As part of the team providing comprehensive services to individuals accessing the Wellness Shelter, Elena’s Way Client Support Staff outreach and engage with clients, provide direct services and program coverage, maintain safety in program spaces, provide crisis intervention and support, and assist in case management activities.

The schedule for this full-time (40 hours/week), **awake** 3rd shift position is **Saturday - Tuesday, 10:30pm-8:30am**.

**Qualifications**:
**Client Support Staff qualifications include**:

- Education in social work or related field of study and experience in direct service provision to people experiencing homelessness, or a comparable combination of work experience, education, and/or training.
- Mental Health Rehabilitation Technician (MHRT-1) certification (can be obtained on the job/after hire).
- Alignment with Preble Street’s mission, positive regard for individuals accessing services for homelessness and poverty, and a commitment to providing low-barrier services.
- Strong communication, de-escalation, and crisis intervention skills.
- Ability to engage with and maintain professional boundaries with diverse populations.
- Ability to work as part of a collaborative team.
- Ability to work a full-time schedule, with consistent and reliable attendance.

Compensation & Benefits

The hourly rate of pay for this full-time (40 hours/week) position is **$20.70 per hour, plus applicable shift differentials**. Direct service positions in 24/7 programs are eligible for **shift differentials of $1.00 per hour** for all hours actually worked between the hours of 7:00am and 10:00pm or **$2.00 per hour **for all hours actually worked between the hours of 10:00 pm and 7:00 am.

Generous paid time off, insurance, and retirement plan benefits include:

- 4 weeks (160 hours, accrued) vacation time, 12 days (96 hours, accrued) sick time, 16 hours personal time, 12 Paid Holidays
- Health insurance w/ 100% employer-paid option; Dental insurance w/ 100% employer-paid option; Vision insurance; Employer-paid Life, STD, and LTD insurance
- 403(b) retirement plan w/ employer match
- Preble Street, a 501(c)(3) nonprofit agency, has been working since 1975 to provide best practice social services that meet urgent needs and end hunger and homelessness for individuals and families in Maine living in poverty._

Pay: $20.70 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k) 4% Match
- 403(b) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 10 hour shift
- Overnight shift

License/Certification:

- Driver's License (preferred)

Ability to Commute:

- Portland, ME (required)

Ability to Relocate:

- Portland, ME: Relocate before starting work (required)

Work Location: In person

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