Assistant -parking & Novacard Supervisor(restricted)

3 weeks ago

Fairfax County VA, United States Northern Virginia Community College Full time

Posting Summary**Working Title**
- Assistant -Parking & NOVACard Supervisor(*Restricted)**Role Title**
- Admin and Office Spec III**Role Code**
- 19013-FP**FLSA**
- Nonexempt**Pay Band**
- 03**Position Number**
- 280R0024**Agency**
- Northern VA Community College**Division**
- NV280-VP Finance**Work Location**
- Fairfax County - 059**Hiring Range**
- $55,000-65,000**Emergency/Essential Personnel**
- No**EEO Category**
- B-Professional**Full Time or Part Time**
- Full Time- Yes**Does this position have a bilingual or multilingual skill requirement or preference?**

**Work Schedule**
- M-F 8:30am-5:00pm
**Eligible for one day telework following successful completion of probationary period and approval of supervisor.**

**Sensitive Position**
- No**General Description**:
This position will assist campus Parking & NOVACard Supervisor with various administrative, financial, and customer support services related to campus parking, transportation, and NOVACard operations.
**Duties and Tasks**:

- Partake in preparing and reviewing all campus parking financials in accordance with NVCC policies and procedures.
- Assist in overseeing Front Office and Parking Enforcement Staff.
- Monitor and react to customer concerns in regards to Campus Parking Operations.
- Maintain and oversee event parking on campus.
- Coordinate the collection of funds from on campus VPRS machines
- Assist in scheduling and assigning daily work activities
- Coordinate training of all new Front Office and Enforcement staff in their job duties.
- Supervise all Front Office and Enforcement personnel under the direction of the Parking & NOVACard Supervisor.
- Monitor citation counts and ensure all parking regulations are enforced accurately and fairly.
- Ensure adequate coverage of parking services at all times by coordinating breaks and leave requests.
- Interpret parking policy and procedure for internal and external customers.
- Ensure high level of customer service is being maintained by staff in all aspects of campus parking operations.
- Organize and schedule any necessary functions for campus Event Parking

**Special Assignment**:

- May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

**Special Assignments**

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

**KSA's/Required Qualifications**

**KSAs**:

- Ability to exercise independent judgment.
- Ability to deal with money accurately and carefully.
- Ability to solve complex analytical problems.
- Excellent customer service skills.
- Ability to supervise and train others.
- Basic computer skills operating in a Windows environment.

**Required Qualifications**:

- Experience working in an office environment
- Customer Service experience
- Experience in administrative and financial functions.
- Experience in operational support
- Experience in parking operations.
- Valid Driver’s License and good driving record.

**Additional Considerations**
- Previous experience working in Higher Education
- Cash handling experience.
- Experience working in a College or University ID Card department.

**Operation of a State Vehicle**
- Yes**Supervises Employees**
- No**Required Travel**
- This position will be traveling between campuses (AN/MEC).
- Posting Detail Information**Posting Number**
- CLS_2958P**Recruitment Type**
- Agency Employee Only - E**Position End Date (if temporary)**

**Job Open Date**
- 04/12/2024**Job Close Date**
- 04/25/2024**Open Until Filled**
- No**Agency Website**-
**Contact Name**

**Phone Number**

**Special Instructions to Applicants**-
**Additional Information**
- Northern Virginia Community College (NOVA) is the largest public institution of higher education in the Commonwealth of Virginia and one of the largest community colleges in the nation. NOVA enrolls nearly 75,000 students on its six campuses in Alexandria, Annandale, Sterling, Manassas, Springfield, and Woodbridge, as well as through NOVA Online and high school dual enrollment programs. The College offers more than 100 affordable associate degree and certificate programs to help our students reach their academic and professional goals in some of the most in-demand careers.
At NOVA, we are deeply committed to fostering an inclusive community for all students, faculty, and staff, and our diverse workforce is representative of this commitment. To this end, we encourage all applicants seeking to add value through their diverse backgrounds, experiences, and interests to consider employment opportunities with NOVA. To learn more about NOVA’s commitment to inclusive excellence, please visit **our website**.
NOVA offers eligible employees a benefits package that includes a comprehensive health and dental insurance program, generous paid leave, deferred compensation plan

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