Cox Retail Sales Associate

7 days ago

Phoenix, United States Unwired Full time

Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn't it? How would you like to be responsible for creating those experiences with the potential of earning in excess of $62,000 per year (which could be earned by the top 20% performing associates)? Well, we can help make that happen.

Unwired Products is looking for a **Retail Sales Associate **who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. So, if you love to learn, then take knowledge and create mind-blowing customer satisfaction, you're right where you need to be. Keep reading to learn more about this opportunity to connect customers with Cox Communication’'s game-changing technology, products, and services.

This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You will also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team Specialists.

**What You'll Do**:

- Explain and demonstrate product capabilities as well as offer suggestions based on customers wants and needs.
- Meet or exceed targets regarding customer experience, sales and retention.
- Assist with the opening/closing of one of our store retail environments.
- Properly handle cash and POS systems.
- Engage in workshops, special events, and product demos.
- Support your fellow sales agents as needed.
- Continuously expand knowledge of current Cox Communications products, as well as competitor product offerings, by participating in regular training classes
- May be required to work in other locations in the same geographical area (no travel).

**What's In It for You**:

- As part of a customer loyalty driven team, there is a total target compensation of $50,560, while high earners (the top 20%) reach a targeted annual compensation of over $62,000. Compensation includes a full-time hourly base rate plus monthly targeted commissions. Employees also receive a ramp period up to two (2) months to adjust to commission earnings and an annual discretionary performance bonus.
- We want you to feel cared for and respected (like you do with our customers), and that starts with a highly competitive pay plus uncapped commission plan and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
- Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. It's also important to work alongside colleagues who "get you." At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.
- Career growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Unwired Products family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate.

**Who You Are**:

- HS diploma/GED and at least one (1) year of relevant work experience
- Ability to meet established sales, retention, and customer experience targets
- Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
- Ability to build relationships and adapt to a diverse customer base
- Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
- Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
- Computer literacy with an aptitude for learning communication products, services, and accessories
- Willingness to work a flexible schedule which includes weekends, evenings, and holidays
- Ability to lift 25-50 pounds to help manage stock room inventory
- Authorized to work in the U.S

**Preferred**:

- Some college with a focus in sales, business, and/or management
- Two (2) years of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc.)
- Experience selling Wireless/Mobile products
- Fluency in Spanish, both written and spoken

Pay: From $14.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Shift:

- Day shift
- Evening shift
- Morning shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Ability to Relocate

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