Information Governance Analyst
5 days ago
**Sheppard, Mullin, Richter & Hampton LLP, a global Am Law 50 firm, is seeking an experienced Information Governance Analyst.**
**This position can be based in any of the following offices: Downtown Los Angeles, Century City, Orange County, Del Mar, San Diego, San Francisco, Silicon Valley, Dallas, Houston, Chicago, or Washington DC. There is only one opening.**
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This role requires extensive knowledge of legal recordkeeping, both physical and electronic, with a primary focus on electronic. This role also requires extensive experience with technology solutions related to records management as well as tactical project skills to ensure the integrity of records and related metadata over the required lifecycle of records as information systems are upgraded or replaced. In conjunction with the Governance/Records team, the position will be responsible for initiatives and projects which span all offices, practice areas, and internal administrative departments including working with attorneys, legal staff, and administration.
The Analyst is expected to perform all duties with a commitment to superior service, quality work product, and an atmosphere of teamwork and continuous improvement. Above all, the Analyst must fulfill the needs of the Offices in a manner that is consistent with the Firm's visions and values.
**Responsibilities**:
- Evaluate and review current information governance processes in order to develop standardized practices across offices, consistent with appropriate regional needs and requirements, to improve efficiency and adherence to Firm data management practices.
- Develop best practices for records information management (RIM), electronically stored information (ESI) and information governance (IG) operations, including providing input on the use of technology solutions including workflows, integrations and analytics.
- Work with IT, Records and legal professionals to create, organize and document the processes with which data is collected, shared, utilized, protected, cleaned and stored, while enhancing efficiency and saving the Firm from inaccurate data handling and data corruption.
- Provide guidance to ensure imported data is filed to official repositories in a timely manner and temporary copies disposed regularly and data exports are within compliance guidelines. Assist in preparing and archiving requests, inventory and release-approvals.
- Maintain access controls for data stored at the firm that would be applied to all areas of the enterprise where data is stored.
- Special projects involving data management as assigned by Director of Information Governance.
- Have working knowledge on modern governance and compliance tools found in M365, MS Teams and team provisioning, Varonis (or similar) and/or other tools used to manage electronic data.
- Will administer and manage the firm’s Box and DropBox accounts and licensing.
**Essential Functions of Job**:
- Subject matter expert for Information Governance and represent department in projects involving data storage or access.
- Meet with new personnel for InfoGov overview as necessary.
- Process access requests to secured data
- Identify locations of unstructured data on the network, organize and migrate data, as appropriate, to official repositories or prepare for disposition.
**Qualifications and Experience**
**_Required Qualifications:_**
- Minimum 3+ years of records and data management experience, preferably in a law firm environment.
- Knowledge and experience working with structured, semi-structured, and unstructured data.
- Dependable team player, able to follow written and oral instructions, and excellent judgment about when escalation is necessary or appropriate.
- Able to identify and analyze complex data-related issues to recommend solutions.
- Excellent organizational skills including record keeping, data collection, and system information.
- Superior time management skills, including the ability to set priorities, flex with changes in requirements and meet deadlines.
- Ability to handle pressure in a constructive and positive manner and contribute to creative resolution of problems as they arise.
- Demonstrated initiative, and commitment to professional growth for self and others.
**Education**
**_Preferred:_** Bachelor’s Degree (or higher) or 2+ years relevant work experience.
**_Major (if applicable): _**Business Management, Information Science, or related field preferred.
**License and Certification**
**_Preferred:_** Information Governance Professional certificate, or similar.
**Computer/Software Knowledge**
**_Required:_**
- Experience with records management software, such as IRM, File Trail and/or Intapp security products or Net Documents document management systems, accounting systems and archival software solutions required.
- Substantial familiarity with Microsoft Office products, SQL databases, and SharePoint.
**_ Preferred: _**Expertise with Microsoft SQL Reporting Services, Power BI and Tableau i
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