Business Analyst, Price School Information

2 weeks ago

Los Angeles, United States USC Full time

**Job duties include**:

- Develop requirements, conceptualize designs, and effectively recommend business processes in support of core organizational functions for the Price School.
- Engage in Human Centered Design processes and approaches to deliver a broad range of sustainable solutions, and in standard business analysis methodology, outlining problems, opportunities, and solutions.
- Build, design, and deliver solutions that meet customer needs and expectations. Participate in user research to gain understanding of customer and stakeholder pain points, challenges and needs.
- Maintain currency on emerging technologies and approaches, leveraging the latest industry knowledge while contributing to innovation and continuous improvement for the organization.
- Install and troubleshoot software and hardware. Perform backup and system restore procedures as needed.
- Analyze user needs and evaluate new products; recommend hardware and software purchases. Collaborate with other units to improve access to and maximize use of computing resources.
- Customize the Salesforce platform and enable users to get the most of the Salesforce platform.
- Other duties as assigned.

This position reports to the Manager of Service Desk and is a full-time hybrid work arrangement position. Work schedule is 10:00am - 6:30pm.

**Minimum Education**

Bachelor’s degree

Combined experience/education as substitute for minimum education

**Minimum Experience**

2 years

**Minimum Field of Expertise**

**Preferred Education**

Bachelor’s degree

**Preferred Certifications**

Salesforce Administrator

Salesforce Business Analyst

Salesforce Sales Cloud Consultant

Salesforce Account Management

**Preferred Experience**

4 years

**Preferred Field of Expertise**

Bachelor’s degree in business administration, computer science, information technology, or relevant field. Experience in IT, business administration, higher education or related fields. Salesforce administration, development, marketing, account engagement, and business analyst expertise is a plus.

**Compensation**

**About the Sol Price School of Public Policy**

Ranked among the top schools of public policy in the nation, the USC Sol Price School of Public Policy and has as its mission to improve the quality of life for people and their communities worldwide. The School is composed of overlapping disciplines that generate innovative approaches to critical issues ranging from health-care policy to homelessness, and sustainability to congestion - to name a few. A wide-ranging curriculum, including extensive experiential learning, prepares our graduates to navigate problems that demand multi-layered solutions driven by critical, informed thinking.

The Price School, founded in 1929, is anchored by four departments: Public Policy and Management, Health Policy and Management, Wilbur H. Smith III Department of Estate Development; and Urban Planning and Spatial Analysis. The School’s rigorous academic programs provide students with the knowledge and distinctive opportunities to make meaningful contributions to their professions. Integrating classroom instruction with real-world experience and led by some of the world’s most renowned faculty in their fields, our students establish a clear pathway to successful careers.

Our academic programs are augmented by numerous research centers, institutes and initiatives that provide additional research expertise and experiences, notable among them are: The Judith and John Bedrosian Center on Governance and the Public; The Center for Philanthropy and Public Policy; The USC Lusk Center for Real Estate; The METRANS Transportation Consortium; The Leonard D. Schaeffer Center for Health Policy & Economics; and The Schwarzenegger Institute for State and Global Policy. Together, they account for over $100 million in externally funded research grants and contracts.

Our departments and research enterprise provide unmatched breadth and depth to tackle an enormous range of challenges facing our country and the world. Our graduates hold leadership positions across diverse sectors - public, private, and nonprofit - championing the advancement of the common good. They come from around the world and from a variety of cultures and socio-economic backgrounds to create a rich intellectual environment that celebrates, supports and benefits from diverse people and opinions.

Join the Price School and work as a trusted partner in shaping an environment of innovation and excellence.

**The University of Southern California values diversity and is committed to equal opportunity in employment.**

Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education Minimum Experience: 2 years

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