Room Service Attendant

2 weeks ago


Lake Mary, United States The Westin Lake Mary, Orlando North Full time

Job Summary:
We are seeking a dedicated and customer-oriented Room Service Server to join our team. As a Room Service Server, you will be responsible for providing exceptional service to our guests by delivering food and beverages to their rooms in a timely and professional manner. Your attention to detail and ability to provide excellent customer service will contribute to the overall guest satisfaction.

**Responsibilities**:

- Take food and beverage orders from guests via phone or in-person
- Prepare trays with ordered items and ensure accuracy of orders
- Deliver food and beverages to guest rooms promptly and courteously
- Set up trays in an organized and appealing manner
- Provide exceptional customer service by addressing any guest concerns or special requests
- Maintain cleanliness and organization of work area
- Collaborate with kitchen staff to ensure timely delivery of orders
- Process payments accurately and efficiently

**Requirements**:

- Previous experience in the food industry or customer service preferred
- Strong interpersonal skills with the ability to communicate effectively with guests and team members
- Basic math skills for processing payments
- Knowledge of food handling and safety regulations
- Ability to work in a fast-paced environment while maintaining attention to detail
- Flexibility to work various shifts, including weekends and holidays
- Physical stamina to stand, walk, lift, and carry trays for extended periods of time

Pay: $10.00 per hour

**Experience**:

- Hospitality: 1 year (preferred)

Ability to Commute:

- Lake Mary, FL 32746 (required)

Ability to Relocate:

- Lake Mary, FL 32746: Relocate before starting work (required)

Work Location: In person


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