Business Operation Analyst

1 month ago

Los Angeles, United States Gaatu Inc. Full time

Gaatu, Inc. is a comprehensive service provider of cross-border e-commerce providing fulfillment, logistics, and inventory management services for a variety of Comsumers products. We are looking for a Business Operation Analyst to add to our Business Services team.

This position starts with 100% remote, then hybrid in the future.

Work Schedule: 9:00 p.m. - 6:00 p.m. (US - California Time Zone)

No visa sponsorship or transfer available for this position.

**Responsibilities**:

- Partner warehouse relationship management.
- Monitor day-to-day operations of partner warehouse, provide solutions for the reported issue.
- Optimize SOP base on internal and external operations.
- Supporting new site implementation which includes WMS system, SOP and SLA align, logistics, communication between CS and warehouse operation.
- Cost analysis and negotiation with external parties.
- Set up and manage external parties KPI. Provide weekly, monthly, quarterly reports on the weekly meetings.
- Monitor planning volume of warehouse inbound and outbound to ensure all processes are smooth.
- Analyze site scope and capacity to have the site take a good place in CO developing plan.
- Other work duties as assigned to meet the ongoing needs of the organization.

**Qualifications**:

- 2 years of experience on warehouse management/3PLs preferred.
- Bilingual in English and Mandarin is required.
- Familiar with OMS, WMS system preferred.
- BS or Associate Degree in Business or Related Fields preferred.
- Strong analytical skills with the ability to interpret complex data sets.
- A proactive problem solver with exceptional communication skills (written and verbal).
- Ability to guide and advise at all organizational levels to effect sustainable change and improve the process.
- Must be a team player and work on a fast-paced team and adapt to rapidly changing situations and conditions.
- Manage through ambiguity in complex environments, while continuing to drive action.
- Ability to complete assignments with attention to detail and a high degree of accuracy.

Pay: $60,000.00 - $80,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance

Schedule:

- 8 hour shift

**Experience**:

- Warehouse Data Analyst: 2 years (required)
- E-commerce: 1 year (preferred)

**Language**:

- fluent English and Mandarin (required)

Work Location: In person

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