Information Technology Tech I

4 weeks ago

Fairfax, United States Fairfax County Government Full time

**Salary**
- $57,382.00 - $95,636.11 Annually**Location**
- FAIRFAX (EJ27), VA**Job Type**
- FT Hourly W BN**Job Number**
- 24-01158**Department**
- Family Services**Opening Date**
- 05/11/2024**Closing Date**
- 5/17/2024 11:59 PM Eastern**Pay Grade**
- S21**Posting Type**
- Open to General Public**Job Announcement**:
Use your IT technology skills to help protect and improve the lives of children, adults, and families in our community Works as a motivated IT technician to handle computer hardware inventory, provide system access to various local and state systems, and support users with various technologies. Learn more about working for DFS, our agency culture, and meet some of our employees online.

**Illustrative Duties**:
Troubleshoots problems related to PC's and system hardware and software and reports findings to help desk and coordinates problem resolution with vendors as needed;
Monitors network components for inventory purposes;
Assists in installing, configuring, upgrading, moving, and administering PC, network/telecommunications systems and components;
Loads and test computer software;
Creates/updates icons;
Relocates dumb terminals, printers, and reconnecting cables;
Performs password and other various levels of security support on all network systems;
Checks for computer viruses using appropriate software;
Provides help desk and inventory control support;
Collects data on system events and performance for reports and analysis.

**Required Knowledge Skills and Abilities**:
Some knowledge of communications protocol and standards;
Some knowledge of personal computer and network/telecommunications architecture and equipment;
Ability to communicate technical ideas clearly and effectively both orally and in writing;
Ability to provide one-on-one training and support to computer users;
Ability to perform personal computer, network/telecommunications system troubleshooting, both on software and hardware problems;
Ability to implement or coordinate equipment repairs and solve software problems;
Ability to read and interpret technical manuals used in the assembly, installation, repair, and operation of personal computers and data communications equipment;
Ability to maintain records and write reports.

**Employment Standards**:
**MINIMUM QUALIFICATIONS**:
Any combination education, experience, and training equivalent to graduation from high school; plus either one year of specialized experience or two years of general experience in the installation and troubleshooting of personal computers, network/telecommunications systems; or possession of an associate’s degree in computer science or related field.

**CERTIFICATES AND LICENSES REQUIRED**:
None.

**NECESSARY SPECIAL REQUIREMENTS**:
The appointee to the position must satisfactorily complete a criminal background check and a Child Protective Services check.

**PREFERRED QUALIFICATIONS**:
**PHYSICAL REQUIREMENTS**:
Ability to lift up to 25 lbs
Ability to input, access, and retrieve information from a computer
Clear and concise oral and written communication skills.
All duties performed with or without reasonable accommodations.

**SELECTION PROCEDURE**:
Panel interview, may include practical exercise.

**Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.**

LI-RS1

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