Entry Level Logistics Coordinator

3 weeks ago


Jamaica, United States IM Global LLC Full time

**Responsibilities Overview**
- Assist with the communication between the customer services team and our US vendor.
- Responsible for ensuring the completeness of customs clearance information and documents. Ensure the comminication between our service providers and airlines is completed in a timely manner.
- Real-time monitoring and tracking of shipment's customs clearance information and status, investigate, resolve and communicate operational or entry issues.
- Coordinate and follow-up with our warehouse and 3rd party warehouses for the customer's needs. Such as: order fulfillment, forwarding, dropship, transshipment, and demolition etc.
- Monitor and coordinate import customs clearance and transportaion.
- Coordinate with our customer service team to follow up with our last mile solution providers regarding lost packages, undeliverable packages and refund requests.

**Qualifications**
- Bachelor’s degree from four-year college or university and 1-2 years related experience and/or training
- Excellent analytical and problem-solving skills
- Excellent written and verbal communication skills
- Proficient with Microsoft Office Suite or similar software

**Schedule**: 5 days a week with weekend availability

**Work Hours: 1 PM - 9 PM**

Pay: $45,000.00 - $50,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off

Schedule:

- 8 hour shift
- Evening shift
- Weekends as needed

Application Question(s):

- Are you willing to work on the weekends?

**Experience**:

- Logistics: 1 year (preferred)

**Language**:

- Mandarin (required)

Ability to Relocate:

- Jamaica, NY: Relocate before starting work (required)

Work Location: In person



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