Manager, Vendor Contract Management

3 weeks ago

Houston, United States Apex Health Solutions Full time

**Position Summary**:Responsible for contracting and operational oversight functions for vendors in connection with each business unit owner to avoid risk, reduce spend, improve efficiency, and enhance the quality of vendor relationships and their respective products and/or services. Oversees the overall delivery of multiple and/or complex projects. Defines priority through administrative ownership of the Project Governance Board and drives projects accordingly. Responsible for hiring, orienting, training, assigning, coaching, mentoring, counseling and performance oversight for the vendor management and project management teams.

**Essential Duties and Responsibilities**:To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Create standardized process for reporting vendor performance.
- Create and maintain vendor management policies, tools, and document performance evidence.
- Build and maintain good relationships with already approved old and new vendors.
- Researching new vendors based on price and quality and selecting them based on the vendor management plan.Management and oversight of vendors including but not limited to those providing delegated service, ensuring compliance with contractual and regulatory requirements,
- Regularly analyzing the sales trends to understand the market value of different products.
- Interacting with new vendors to explain the expectations and responsibilities.
- Collaborate with different departments to manage the relationships, including but not limited to, pre-delegation audits, ongoing oversight, corrective action plans, measure performance, etc.
- Connect with stakeholders on vendor contract renewal efforts; provide past performance and KPI assessments for consideration.
- Works closely with legal, operations, sales, finance, and other stakeholders during the negotiation of a vendor agreement to ensure alignment of overall objectives and key terms.
- Support risk assessment requirements to ensure compliance of vendor partner products/services.
- Provide escalation support for business or revenue impacting vendor performance or delivery. issues through the creation of vendor remediation plans; Track and support ongoing management of outstanding vendor escalations to final resolution.
- Leads Project Governance Board meetings and supports the overall structure outlined in the committee charter.
- Manage staff, including hiring, training, and evaluating performance of duties.
- Develops and maintains departmental policies and procedures and desktop procedures according to current business needs as well as industry and regulatory requirements.

**Competencies**:To perform the job successfully, an individual should demonstrate the following.
- ** Achievement Focus** - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.
- ** Communications** - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
- ** Managing Customer Focus** - Develops new approaches to meeting customer needs. Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery.
- ** Managing People** - Develops subordinates' skills and encourages growth. Includes subordinates in planning. Makes self-available to subordinates. Provides direction and gains compliance. Provides regular performance feedback. Takes responsibility for subordinates' activities.
- ** Planning and Organization** - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.
- ** Problem Solving** - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.

**Qualifications**:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Five (5) years of experience working in a health care or health insurance organization.
- Working knowledge of health insurance regulations and requirements (State Department of Insurance, ERISA, Department of Labor, HIPAA, etc.).
- Graduation in marketing, sales, business administration or supply chain ma

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