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Customer Service Representative
3 weeks ago
We are seeking a Customer Service Representative to join our team in a casual, friendly work environment You will be responsible for helping customers place orders, resolve order-related issues, and provide product and service information. This opening has good upward mobility as we are a small company and typically promote from within.
**Responsibilities**:
- Assist customers needing to place product orders by phone
- Provide customers with information about our products and services
- Troubleshoot and resolve product order issues and concerns
- Document and update customer records based on interactions
Qualifications:
- Good written and verbal communication skills
- Ability to build relationships with customers
- Ability to prioritize and multitask
- Positive and professional demeanor
- Previous experience in customer service, sales, or other related fields a plus
- 4-year degree, 2-year degree, or some college a plus
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
**Benefits**:
- Dental insurance
- Health insurance
- Paid time off
Weekly day range:
- Monday to Friday
Work setting:
- In-person
**Education**:
- High school or equivalent (preferred)
Work Location: In person
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