Call Center Representative

Heart to Heart is expanding their growing team to a brand NEW location in NJ We are looking for upbeat experienced Call Center and Date Entry Representatives. If you are a detail-oriented individual with excellent organizational skills, we would love to hear from you.

Duties:

• Perform general clerical tasks such as filing, and scanning documents
• Assist with data entry and maintaining records
• Provide administrative support to office staff
• Handle a higher volume of incoming and outgoing calls
• Answer phone calls and direct inquiries to the appropriate departments
• Provide customer support and address inquiries or concerns as they arise
• Assure documents for accuracy and completeness

Skills:

• Must be fluent in conversational Spanish.
• Strong organizational skills with attention to detail
• Excellent verbal and written communication skills
• Ability to multitask and prioritize tasks effectively

No Home Care experience is required (a PLUS if you have prior home care or call center experience)