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Retail Key Holder

3 months ago

Evanston, United States Crossroads Trading Co. Inc. Full time

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
- Competitive salary
- Flexible schedule

**The Resale Revolution Starts With You**
Every great team is led by a great leader. As a Keyholder, you will assist the management team with day-to-day store operations and bring our brand promise to life: to offer a fun, fashion-centered, and affordable shopping experience to our communities. Keyholders help drive Crossroads' values
- creating an inclusive environment where all feel welcome to enjoy a secondhand shopping and selling experience.

**What You’ll Do**:
When you join Crossroads, you are joining the sustainable fashion movement and reshaping fashion culture. And you aren’t just impacting the planet’s future
- you are impacting your own.
- We have clear paths for promotion and several routes you can take as you embark on your secondhand retail journey.
- You’ll learn how to run a second-hand business
- you’ll embody an entrepreneurial spirit
- learning everything from buying, merchandising and inventory practices to gaining and maintaining the trust of a customer base who has been devoted since day one.

**You are**:

- **A Team Player**. You are as enthusiastic about the success of others as you are about your own success.
- **Authentic**. You are your unique self
- **Fashion-focused**: You eat, breathe, and sleep style. Fashion is life.
- **Adaptable**. You feel comfortable adjusting to changing circumstances and encourage your teammates to do the same. We problem-solve together
- **People**-**first**. You are energized by people. You radiate kindness and positivity You understand your impact and are someone who uplifts others.
- **A Trainer**. You enjoy explaining how things work and have patience when teaching others.

**You will**:

- **Engage**. You get to meet new people, every day Lead by example greeting each customer with a smile and welcome them to our store. Create a welcoming, fun, and inclusive environment to shop and work in.
- **Prioritize + delegate**: There will be a lot coming your way - from running breaks to noticing lines
- you’ll need to use your team to get everything done and run the store like a well-oiled machine
- **Ask and Educate**. You will teach our customers how we work and get them excited about selling their clothes to us
- Have integrity. You will act with integrity in words and actions
- do the right thing and do it right, even when it’s difficult.
- **Be Compassionate**. You will embody our core values of service, inclusion, and education. It’s important that we connect with all customers and try our best to help them.
- **Be Reliable**. You will show up to work on time and ready to go
- **Be flexible**. You understand that needs change and evolve throughout the day
- you know how to support your team and customer as needed.

**Perks**:
**Health + Wellbeing**
**We will**:

- **Support your wellbeing**. We care about our employees holistically and offer sick paid time off.
- **Prioritize wellness for all**-We offer medical, dental, and vision insurance for ALL employees who work at least 20 hours a week
- **Offer additional support for your life outside work**: We have an Employee Assistance Program that provides free mental health, financial, legal, and other life event advisory services for all employees.

**Work/Life Harmony**
**We will**:

- **Encourage** you to live your best life by taking vacation time
- **Give you incentives when you work during the holidays**:We give you time and a half pay for select holidays throughout the year, and we are closed on Thanksgiving and Christmas.
- **Encourage work/life balance**—we offer flexible scheduling so that you can meet work & life needs

**Financial Health**
**We will**:

- **Contribute **to your 401(k). Free money? We’ll match up to 6% of your contribution as soon as you are eligible We offer both a Roth and traditional 401(k).
- **Offer** a generous** **discount on all merchandise including luxury consignment pieces
- shop where you work
- **Be Transparent**: We have clear pay ranges and always advertise pay for positions. We believe in pay equity.
- **Offer Earned Wage Access**: Need money before payday? You’ll be able to access pay as you earn it through our partner app ZayZoon
- **Contribute** to commuter benefits: Take public transit? We’ll contribute and match a portion of your commuter account monthly.

**Growth + Development**
**We will**:

- **Empower you**. Our Employee Resource Group (ERG) gives you a seat (and a voice) at the table. They meet monthly to discuss how we can shape the company through a diverse lens and meet our DEI commitments.
- **Let you take the lead**: We offer clear paths for growth and ongoing professional development that are straightforward and attainable.
- **Celebrate with you**. We’l