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Front Desk/night Auditor

3 months ago

Ventura, United States PIERPONT INN Full time

The Pierpont Inn is currently seeking an experienced hospitality professional to work as a Front Desk Agent and/or Night Auditor. This position involves working rotating shifts, 2-3 days, 3 PM - 1 PM & 1-2 days, 10 PM - 6 AM. In this position you will help us craft inspired workplaces that enable all team members to deliver unique guest experiences and maximize hotel revenues This could be the perfect opportunity to advance your career with a growing and exciting hotel management company

Your Responsibilities:

- Passion for providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay
- Maximize revenues and occupancy
- Create a positive team-oriented environment focused on the guest
- Ability to multitask and prioritize
- Flexibility
- must anticipate regularly scheduled weekend and evening hours
- Assist with the Sales and Marketing efforts
- Ability to interact with others in an honest, fair and respectful way; giving others confidence in you and the organization
- Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks in education and experience
- Check in guests, answer phones, and take reservations
- Respond to guest complaints, requests and emergencies
- Process invoices, post checks to vendors.
- Reconcile accounts
- Balance the cash drawer and log receipts
- Investigate and resolve out-of-balance accounts
- Keep accurate financial records and ledgers
- Help prepare for forecasts and audits
- High school diploma or GED; 2+ years of experience in Hotel guest services, front desk, housekeeping.

**Job Type**: Rotating Shifts, AM, PM & Overnight Shifts.

**Experience**:

- Front Desk: 1 year (preferred)
- Customer Service: 1 year (required)

Hours per Week:

- 30- 40 (preferred)

**Job Types**: Full-time, Part-time

Pay: $17.00 - $19.00 per hour

**Benefits**:

- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Overnight shift
- Overtime
- Weekends as needed

Work setting:

- In-person

**Experience**:

- Hotel experience: 1 year (required)

Ability to Relocate:

- Ventura, CA 93001: Relocate before starting work (required)

Work Location: In person