Supvr of Business Compliance Investigations

3 weeks ago


Chicago, United States City of Chicago Full time

**Job Number**:398980**

**Description**

JOB ANNOUNCEMENT
- SUPERVISOR OF BUSINESS COMPLIANCE INVESTIGATIONS
- DEPARTMENT OF BUSINESS AFFAIRS AND CONSUMER PROTECTION

**Number of Positions: 1 (Additional vacancies possible pending budget approval)**

Under general supervision, oversees investigators engaged in a full range of investigative duties to ensure compliance with the City’s ordinances governing businesses, consumer protection, and public vehicles.

**ESSENTIAL DUTIES**
- Assigns, supervises, and monitors the activities of staff engaged in conducting investigations on business compliance, consumer protection, weights and measures, truck weights, tobacco, Licensing, and public vehicles.
- Plans enforcement projects and prioritizes work activities for field inspections and investigations; collaborates with City departments to coordinate license investigation and enforcement activities.
- Researches and responds to sensitive inquiries and complaints from City officials and the public regarding license compliance investigations.
- Coordinates large-scale investigations requiring coordination between operating departments and outside agencies; assists staff with difficult, complex, or atypical inspections and investigations.
- Reviews reports prepared by staff for completeness of information and appropriateness of action taken in the IRIS system.
- Assists in the development and implementation of policies and procedures to improve unit efficiency.
- Coordinates the confiscation of illegal merchandise and the shut-down of businesses with local law enforcement agencies.
- Reviews enforcement action issued by investigators for correctness and adherence to standards.
- Serves as a liaison to various municipal, state, and federal agencies on business licensing, consumer fraud or deception, public vehicles, and other issues as needed.
- Develops working partnerships with the Chicago Police Department for investigations and joint task force initiatives.
- Instructs and trains staff in all aspects of business compliance, as well as investigative methods and procedures.
- Prepares monthly program activity reports and related work reports for management review.
- Monitors and evaluates work performance of subordinate staff and prepares performance appraisals; has significant say in an employee’s hiring, advancement, promotion, etc.
- Conducts training sessions for new investigators and participates in the hiring process.
- Performs other duties as required.

**Location**: Department of Business Affairs & Consumer Protection

**Address**: 2350 West Ogden Avenue

**Shift**: May vary depending on business need

**Salary**: $74,244 /year (Non-negotiable)

**THIS POSITION IS IN THE CAREER SERVICE**

**Qualifications**

Graduation from an accredited college or university with an Associate's degree, or 60 hours, of college credit in Criminal Justice, Law Enforcement, or a directly related field, plus three years of investigative work experience; **OR** five years of investigative work experience; or an equivalent combination of education, training and experience

**Licensure, Certification, or Other Qualifications**
- A valid State of Illinois driver's license is required.
- Must have the permanent use of an automobile that is properly insured, including a clause specifically insuring the City of Chicago from accident liability.

**Selection Criteria**
- Previous experience using Business Objects or related report generating software.
- Proficiency with MS Office
- Previous experience customer facing customer service.
- Previous experience generating reports.
- Fluency (read, write, and speak) in any language other than English.

**Residency Requirement**:All employees of the City of Chicago must be actual residents of the City as outlined in 2-152-050 of the City of Chicago Municipal Code. Proof of residency will be required.

**ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ANY** **AND** **ALL** **APPLICATION MATERIALS SUBMITTED FOR** **CITY** **EMPLOYMENT.**

**_ Please note, all positions posted with the City of Chicago close promptly at 11:59 pm C.S.T. _**_Applications for this position will be accepted May 10, 2024, until 11:59 pm CST on May 24, 2024_**_. No exceptions will be made._**

**The City of Chicago is an Equal Employment Opportunity and Military Friendly Employer**

**City of** **Chicago**

Brandon Johnson, Mayor

**Job Posting**: May 10, 2024, 12:01:00 AM | **Closing Date (Period for Applying) - External**: May 24, 2024, 11:59:00 PM

**BU**: 10 | **Salary**: $74,244 **Pay Basis**:Yearly



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