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3 months ago

Toms River, United States TGI Fridays Full time

**Title Server Waiter**

Description No one has a bigger impact on a guests satisfaction than you. (Okay, maybe the bartender weighs in pretty heavily, too.) You set down the mood, the food and the tone for celebration. A TGI Fridays Server (W/W) possesses a passion for uplifting service, is knowledgeable of menu items, and is prepared to proactively customize the dining experience to the guests expectations. You bring the fun to every table.

**Specific responsibilities of the Server (W/W) include**:

- Greets guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience
- Looks for visual and verbal cues to identify the experience the guest wants and customizes the service to meet those expectations
- Promptly and accurately takes food and beverage requests from guests
- Ensures expedient service of food and beverages to the guest
- Frequently checks up on the guests and uses visual cues to provide silent service as appropriate
- Learns TGIF menu and beverages, expertly recommends and upsells items
- IDs all guests ordering alcoholic beverages who appear to be 40 years old or younger
- Follows all Fridays Service Style Standards
- Accurately rings all orders into the POS system while simultaneously interacting with guests when applicable
- Practices conversational ordering by mentioning current promotional features
- Loves making guests feel valued

**Requirements**:
A TGI Fridays Server (W/W) must be able to carry natural conversation with guests without sounding scripted or intrusive

**Additional specific requirements for the Server (W/W) include**:

- Must be able to deliver plates and food and clear tables
- Must be able to hear well amongst loud background noise
- Must be dressed neatly and well-groomed in company approved uniform at all times
- Must be able to operate P.O.S. system, make change correctly and make credit card transactions accurately
- Must be able to calmly respond to angry guests and notify a Manager
- Must be able to read and write notes to hearing impaired guests
- Must be able to read menus to sight-impaired guests
- Must be able to verbalize menu items clearly to guests while taking their orders or responding to their request
- Must be able to read and write
- Must be able to stand and walk during entire shift
- Must be able to reach, bend, stoop and wipe counters/tables

Minimum Age 21

Ability to Lift 30 lbs

Ability to Stand 6-8 Hours

We are a family-driven company that delivers restaurant-inspired hospitality to everyone we serve.

Brand: TGI Fridays

Address: 1279 Hooper Avenue Toms River, NJ - 08753

Property Description: 1681A - TGIF Toms River

Property Number: 1681A