Gym Front Desk Team Member

4 weeks ago


Austin, United States East Austin Athletic Club Full time

As a member of our front desk team, you are the first point of contact for members coming in for a workout. You will greet members and guests, answer phones, schedule appointments, and perform other administrative tasks to ensure that the gym runs smoothly.

Responsibilities include:

- Scheduling appointments with clients to start new membership or follow up on past memberships
- Monitoring the front desk and answering incoming calls, greeting customers as they enter the gym, and answering questions about the facility’s services
- Taking care of basic customer service tasks such as answering phones, greeting clients by name, and checking in members
- Updating member records with new contact information and payment details
- Maintaining membership records and processing fees as directed by management
- Collecting payment from members for gym services rendered
- Explaining facility policies and procedures to new members and helping them get acquainted with the facility

Benefits Include:

- Gym Membership
- Flexible hours
- Continuing Education and Training
- Upward Growth Potential

**Job Type**: Part-time

Pay: From $15.00 per hour

Expected hours: 15 - 20 per week

**Benefits**:

- Flexible schedule

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekends as needed

**Experience**:

- Customer service: 1 year (required)

Work Location: In person



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