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Director of People Operations

3 months ago

Foxborough, United States ConnectPay LLC Full time

Key Responsibilities:
**HR Strategy and Leadership**
- Craft and execute the strategic HR vision in alignment with company goals and objectives.
- Provide executive-level leadership and guidance to the organization.
- Lead change management initiatives and organizational restructuring efforts as needed to scale the business and drive cultural transformation.
- Drive compensation, performance appraisal, and goal-setting processes, ensuring alignment with organizational goals.
- Act as the performance improvement driver to influence positive changes in the business environment and maintain strong, effective, and transparent delivery of communication.
- Partner with functional divisions and departments to address day-to-day human resource needs to keep the pulse of the organization.
- Facilitates training and coaching managers in people processes such as terminations, promotions, compensation management, performance management, illegal harassment, and professional development.
- Lead efforts to build a positive and inclusive company culture, promoting community engagement and employee satisfaction.
- Manages the cadence of the HR calendar year

**Compliance**
- Develop, update, and communicate HR policies and procedures to ensure compliance with federal, state, and local regulations.
- Implement policies across the organization and provide guidance to managers and employees on compliance matters.
- Stay informed about changes in employment laws and regulations, including but not limited to, equal employment opportunity (EEO), Fair Labor Standards Act (FLSA), Transparency laws, 401k Plan Compliance, Family and Medical Leave Act (FMLA), etc.
- Maintain accurate and up-to-date records related to HR compliance, including personnel files, EEO data, and training records.
- Prepare and submit reports as required by regulatory agencies or senior management.
- Conduct periodic audits of HR practices and procedures to identify areas of non-compliance or potential risk.
- Develop and implement strategies to mitigate compliance risks and ensure a culture of ethical conduct within the organization.
- Support Accounting in annual audit.

**Merger & Acquisition Integration**:

- Lead HR due diligence efforts during M&A activities, assessing cultural fit, organizational structure, compensation and benefits, and potential risks.
- Facilitate M&A and integration needs in partnership with the leadership team to minimize disruption and ensure employee engagement during integration processes.
- Develop and execute integration plans for newly acquired companies and people ensuring smooth transitions and alignment with the organization's HR policies and practices.
- Lead communication efforts to provide transparency and clarity regarding M&A objectives, timelines, and impacts on employees.
- Develop and implement unified HR policies and practices that align with the organization's culture, values, and strategic objectives.
- Conduct post-merger evaluations to assess the effectiveness of integration strategies and identify areas for improvement.

**Reporting and KPI Analytics**
- Identify key performance indicators for the organization's functions and assess the organization's success and market competitiveness.
- Utilize HR metrics and analytics to drive decision-making and report on HR performance.
- Ability to Export data from UKG Ready, Employee Navigator, and other internal systems.

**Recruitment and Talent Acquisition**:

- Develop and implement comprehensive recruitment strategies to attract top-tier talent.
- Continuously evaluate and optimize recruitment processes to enhance efficiency and effectiveness. Identify, evaluate, and solve hiring challenges.

**Talent Management and Development**:

- Design and implement talent management programs to identify high-potential employees and support their development.
- Partner with department heads to create career development plans and succession pipelines.
- Conduct regular talent reviews and performance assessments to identify areas for growth and improvement.
- Provide coaching and guidance to managers on talent development initiatives and performance management best practices.

**Equity Administration**:

- Oversee the administration of equity compensation program.
- Collaborate with finance and outside legal counsel to ensure compliance with regulatory requirements and accounting standards.
- Educate employees on equity compensation plans and provide support for questions and inquiries.

**Benefits and Compensation**:

- Design and manage competitive benefits packages to attract and retain top talent.
- Conduct regular benchmarking to ensure that compensation and benefits remain competitive within the industry.
- Partner with finance and HR team to administer employee compensation, including salary reviews, bonuses, and incentives.
- Provide guidance and support to employees on benefit programs and options.

**Employee Performance and Engagement**:

- Develop and implement per