Warehouse Supervisor

1 month ago

Baltimore, United States NORTHEASTERN SUPPLY INC Full time

Summary

The Warehouse Supervisor will increase company profitability and customer satisfaction by overseeing warehouse operations in a safe, secure, efficient and cost-effective manner that complies with company policy and OSHA, DOT and other applicable regulations.

Essential

**Responsibilities**:

- Supervise and schedule maintenance of company delivery vehicles; maintain a preventive maintenance program.
- Ensure that merchandise is received and stored in an efficient and economical manner, and maintain required records in conformance with company policy.
- Supervise the proper routing, loading and preparing orders for shipment and delivery in accordance with customer instructions.
- Supervise the proper handling of inter-company transfers of inventory.
- Plan and schedule all inventory activities including cycle counting, inventory transactions, auditing and reporting.
- Review and fill back orders; maintain back order file.
- Review, monitor and maintain required documents for safety, security and quality processes.
- Maintain the security of warehouse and grounds to reduce shrinkage.
- Operate within budget and meet delivery times.
- Verify that forklift/truck operators are within regulatory compliance.
- Resolve any delivery complaint issues quickly and effectively.

Decision Making, Strategic Decision Making & Innovation
- Recognizes issues, problems, or opportunities; seeks alternative ways to define problems; is not constrained by thoughts or approaches of others and determines action needed. Evaluates options by considering consequences and initiates the actions within a reasonable time.
- Generates alternatives and leverages resources - draws upon multiple sources for ideas, creates relevant options for addressing problems/opportunities and achieving desired outcomes.
- Commits to action, targets — Implements decisions or initiates action within a reasonable time; targets important areas for innovation, monitors results and makes adjustments as needed. Develops solutions that address meaningful work issues, Delegates and holds accountable effectively.
- Makes complex ideas or situations clear, simple and understandable, explores different lines of thought; views situations from multiple perspectives; Recognizes patterns, sees discrepancies, missing pieces and trends, examines numerous potential solutions and evaluates each before accepting any alternatives.

Delegating Responsibility and Follow-Up
- Shares appropriate responsibilities - Allocates decision-making authority and/or task responsibility appropriately.
- Provides support without removing responsibility—Suggests resources and provides assistance or coaching as needed; expresses confidence in the individual. Trusts people to perform.
- Stays informed—Establishes appropriate procedures to keep informed of issues and results in areas of shared responsibility.
- Communicates timeframes, schedules and parameters - Builds due dates into assignments, effectively allocates time, and communicates the parameters of delegated responsibilities.

Planning and Organizing
- Clarifies the current situation--Seeks, gives, and summarizes information; ensures that the situation/issue at hand is understood.
- Develops ideas—Presents own ideas; seeks and develops suggestions of others; makes procedural suggestions.
- Facilitates agreement--Uses appropriate influence strategies (such as demonstrating benefits or giving rewards) to gain genuine agreement; persists by using different approaches as needed to gain commitment.
- Summarizes outcomes of discussions and establishes next steps if needed. Ensures that the situation/issue at hand is understood.
- Establishes goals in line with company goals and values. Implements action plans with timelines with deliverables and measure results.
- Builds relationships - Learns the value of relationships and views building relationships as a critical success tool.

Coaching and Developing Others
- Establishes and maintains training as required by management.
- Clarifies the current situation--Clarifies expected behaviors, knowledge, and level of proficiency by seeking and giving information and checking for understanding.
- Uses key principles—Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions (enhances self-esteem, empathizes, involves, discloses, supports).
- Collaboratively establishes development goals and plans—Works with individuals to identify areas for development, understand need for improvement, and jointly set specific development goals.
- Creates a learning environment—Secures resources required to support development efforts; ensures that opportunities for development are available; offers assistance to help individuals overcome obstacles to learning.
- Monitors progress—Gives individuals specific feedback on their performance related to established goals; highlights key positive and negative performance issues; adjusts pla

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